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Hollywood Feed
- Pet Stores
- Oklahoma City, OK
About this business
Location details
12108 S Pennsylvania Ave, Suite 100, Oklahoma City, OK, 73170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I’ll be back
Business response:
Frank thank you for leaving us a review! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! Thank you for visiting Hollywood Feed!
I’ll be back
Business response:
Frank thank you for leaving us a review! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! Thank you for visiting Hollywood Feed!
The service level at the location on south Penn has declined over the past month. It used to feel like a family. The girls knew my pup and asked about her regularly. I knew their names. Since the new manager the atmosphere is more like Pet Smart or any large box store. Cold, minimal. That is disappointing.
Business response:
Kristi, thank you for taking the time to reach out to us. At Hollywood Feed, we strive to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your experience at our Greenbriar Square store. At Hollywood Feed, we value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon Wallace, so that she ... read more
The service level at the location on south Penn has declined over the past month. It used to feel like a family. The girls knew my pup and asked about her regularly. I knew their names. Since the new manager the atmosphere is more like Pet Smart or any large box store. Cold, minimal. That is disappointing.
Business response:
Kristi, thank you for taking the time to reach out to us. At Hollywood Feed, we strive to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your experience at our Greenbriar Square store. At Hollywood Feed, we value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon Wallace, so that she ... read more
Excellent customer service. My Dog has a food allergy and they took the time to talk too me about options they have.
Business response:
Stacy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
Excellent customer service. My Dog has a food allergy and they took the time to talk too me about options they have.
Business response:
Stacy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
Great customer service!
Business response:
Annette, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service!
Business response:
Annette, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Very helpful and knowledgeable staff.
Business response:
Lea, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,436 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.