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Hollywood Feed - Charleston, SC

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Charleston, SC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

1129 Savannah Hwy, Suite 100, Charleston, SC, 29407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,067 reviews
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Laura D.'s profile image
Laura D. 
on Birdeye

a year ago

Friendly and helpful staff. 

Business response:

Laura, We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.holly... read more

Susie S.'s profile image
Susie S. 
on Birdeye

a year ago

Excellent customer service and a great selection of toys and treats 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Susie! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Tommy B.'s profile image
Tommy B. 
on Birdeye

a year ago

Great atmosphere. 

Business response:

Tommy this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Kathy R.'s profile image
Kathy R. 
on Birdeye

a year ago

Awesome employees. Very helpful. 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Univers... read more

Tatiana F.'s profile image
Tatiana F. 
on Birdeye

a year ago

Great costumer service. They know my dog by name. She loves to come to this store. She gets gifts and treats. Very friendly environmet. 

Business response:

Tatiana, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more

Peter M.'s profile image
Peter M. 
on Birdeye

a year ago

Great customer service. I love the option for delivery. 

Business response:

We're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' h... read more

Nildan A.'s profile image
Nildan A. 
on Birdeye

a year ago

Always great service 

Business response:

Nildan, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more

Sherry T.'s profile image
Sherry T. 
on Birdeye

a year ago

I always enjoy shopping at Hollywood feed. They are glad to help me find a food for my picky cat Savannah and some toys when I can afford to get some new ones. They have brands that nobody else does! All in all it is a very good store. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from... read more

Joel L.'s profile image
Joel L. 
on Birdeye

a year ago

Great service and excellent selection. Very helpful and pleasant staff. 

Business response:

** **A 5-star review from a 5-star customer! Thank you for the great feedback, Joel! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,067 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Monday at 9:00 a.m. 

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