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Hollywood Feed
- Pet Stores
- Simpsonville, SC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Simpsonville, SC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family membe... read more
Location details
2200 Woodruff Rd, Suite 500, Simpsonville, SC, 29681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great location and prices!
Business response:
Beth, such a wonderful review, we thank you so much! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
Hollywood feed had great products and very helpful staff. But beware of their ads. Almost a bait and switch situation. Ad states 20% off one item. No caveats or asterisks indicating any limitations. You would have to scroll several pages down to see a one line limitation at the very bottom of the last page. The manager did honor the 20 % but I had to argue my case. Seemed like an ad to get you in but then wasn’t what was advertised.
Business response:
Sharon, thank you so much for taking the time to leave us your feedback. After we sent the email with the 20% off coupon, we realized very quickly that the wording was misleading, so we opened the coupon up to any single item across our website - no restrictions. We apologize for making you feel that the coupon was provided in ill-faith. We always strive to do what's right by our customers, so we are glad that the manager was able to honor the coupon for you. Again, we sincerely apologize for the poor experience, and we hope... read more
Very helpful staff
Business response:
Thank you for the terrific 5-star feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
Love this store and the people that work there. Great experience every time I go there.
Business response:
Madonna we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Hollywood feed had great products and very helpful staff. But beware of their ads. Almost a bait and switch situation. Ad states 20% off one item. No caveats or asterisks indicating any limitations. You would have to scroll several pages down to see a one line limitation at the very bottom of the last page. The manager did honor the 20 % but I had to argue my case. Seemed like an ad to get you in but then wasn’t what was advertised.
Business response:
Sharon, thank you so much for taking the time to leave us your feedback. After we sent the email with the 20% off coupon, we realized very quickly that the wording was misleading, so we opened the coupon up to any single item across our website - no restrictions. We apologize for making you feel that the coupon was provided in ill-faith. We always strive to do what's right by our customers, so we are glad that the manager was able to honor the coupon for you. Again, we sincerely apologize for the poor experience, and we hope... read more
Very helpful staff
Business response:
Thank you for the terrific 5-star feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
Excellent and most helpful customer service
Business response:
Margret, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Excellent and most helpful customer service
Business response:
Margret, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Always helpful when I have questions and friendly staff.
Business response:
Thank you for the wonderful review, Fredie! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,260 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:00 p.m.