This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
3540 Keith Bridge Rd, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We still receive great customer service with Hollywood Feed because most of the staff is the same staff that was there when it Ruckers. I have to admit though that there is no where near the same amount of product and the same type of one on one service that we used to get from Ruckers. Scott Rucker was a local and it was a local company and I have to admit I do miss that camaraderie and advice given to us by a local. Something you just don't get from a larger corporation. Please don't miss understand me. The staff is friend... read more
Business response:
Thank you so much for your review. We always appreciate feedback from our customers as it helps us to learn and grow. Your comments indicate that we have room to improve, and we will definitely take your recommendations in to consideration in regards to product and pricing. A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback... read more
great customer experience... would love 2 see large packages of chicken jerky..pure chicken only..
Business response:
Pam, thanks so much for this positive review! Our team works hard to provide the best experience for all of our guests!! I will make sure to pass your feedback along to our buyers in regards to the chicken slab jerky! We are always open to suggestions :) We hope to see you again soon!
We still receive great customer service with Hollywood Feed because most of the staff is the same staff that was there when it Ruckers. I have to admit though that there is no where near the same amount of product and the same type of one on one service that we used to get from Ruckers. Scott Rucker was a local and it was a local company and I have to admit I do miss that camaraderie and advice given to us by a local. Something you just don't get from a larger corporation. Please don't miss understand me. The staff is friend... read more
Business response:
Thank you so much for your review. We always appreciate feedback from our customers as it helps us to learn and grow. Your comments indicate that we have room to improve, and we will definitely take your recommendations in to consideration in regards to product and pricing. A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback... read more
great customer experience... would love 2 see large packages of chicken jerky..pure chicken only..
Business response:
Pam, thanks so much for this positive review! Our team works hard to provide the best experience for all of our guests!! I will make sure to pass your feedback along to our buyers in regards to the chicken slab jerky! We are always open to suggestions :) We hope to see you again soon!
Great customer service
Business response:
Thanks for the wonderful review, Rhonda! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
Customer service is very good but you still do not have the inventory you need to support what the customers have come to Rucker to support for years. Very disappointing. I keep hoping every time I come back to your store that you have it together - but you are still extremely low in inventory and not in stock on many items.
Business response:
Kathy, we appreciate you taking the time to leave us with your feedback! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that you feel we are missing the mark with our inventory selection. I have made sure to pass this feedback on to our development team and buying team so that they may address the level of inventory available. In order to properly address this issue, what items you were having problems with finding due to low stock or out of stock inventory? Again, thank you for... read more
Customer relations are off the charts. Very knowledgeable with the products in the store. We will returning to Hollywood Feed for a long time.
Business response:
Brian, thank you so much for the fantastic review! Our team attends monthly training on products, pet health, and nutrition to better recommend the best options for your pet's specific needs! We're thrilled you are pleased with our services and hope to see you again soon!
Customer service is very good but you still do not have the inventory you need to support what the customers have come to Rucker to support for years. Very disappointing. I keep hoping every time I come back to your store that you have it together - but you are still extremely low in inventory and not in stock on many items.
Business response:
Kathy, we appreciate you taking the time to leave us with your feedback! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that you feel we are missing the mark with our inventory selection. I have made sure to pass this feedback on to our development team and buying team so that they may address the level of inventory available. In order to properly address this issue, what items you were having problems with finding due to low stock or out of stock inventory? Again, thank you for... read more
Great customer service
Business response:
Thanks for the wonderful review, Rhonda! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,956 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.