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Hollywood Feed
- Pet Stores
- Round Rock, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Round Rock, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
7401 O'Connor Dr, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Google reviews (124)
Awesome experience. TEAM was attentive and Knowledgeable
Business response:
We are thrilled to hear that you had an awesome experience with our team! Thank you for taking the time to share your feedback. Our team takes pride in being attentive and knowledgeable, and it's great to know that we met your expectations. Your kind words serve as a motivation for us to continue providing top-notch service. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and make your experience even better. Thank you for choosing us, and we look... read more
The staff in Round Rock is always so helpful and knowledgeable!
Business response:
Thank you so much for your stellar review Shawna! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with customers like you. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you and your pets again very soon!
The female that assisted me in the store did a great job in discussing the products and the store policy on price matching as well as returns and how the returned items are donated. This quality of service gives me confidence in my purchases and makes me want to be a repeat shopper!
Business response:
Lynda thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that she was able to provide you with the best possible service. Our #98 - Cat Hollow store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank you ... read more
Friendly and great customer service.
Great people, great service
Ruger thinks this place is his place. He gets so much love at the Round Rock store!! Only dog store around where he gets the royal treatment!!
Business response:
Laura, wow!! Thank you for this amazing review! Our guests become like members of our family over time, and we love to be able to have that personal connection - especially with our four-legged guests! Come back and see us again soon!! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Our family loves Hollywood feed. Scott and Johnny at the round rock location are always are so friendly and helpful with suggestions for my dog with food allergies. I can’t imagine going anywhere else for my fur baby. I feel like family every time I come in the store.
Business response:
Thank you Valerie for the kind words! We appreciate your continued support! Our Round Rock store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank yo... read more
Always friendly and helpful. They always have what I need and the return policy is amazing and helpful to the community. I love every product I have ever bought.
Business response:
Shelby, Thank you for such a glowing review! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We take our Hollywood Feed Promise seriously: if your pet doesn't love it or if you don't love it, we will gladly replace or refund it. This includes open bags of food and treats, which we then donate to local shelters so we can help out the pets still waiting on their furever family. We appreciate your loyalty, and we cannot wait to see you back in. Amber W. Customer Service... read more
This Hollywood Feed store has the friendliest, kindest staff! My dog loves checking out the store and saying hello to them. The manager and staff always offer to find products and carry large bags of food out to the car. The last 2 visits, Jon was especially helpful to us. Thanks for making it easy and fun to shop here!
Business response:
Margie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 592 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.