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Hollywood Feed
- Pet Stores
- Rocky River, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Rocky River, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more
Location details
19565 Detroit Rd, Rocky River, OH, 44116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very helpful and pleasant
Business response:
Thank you Connie for this feedback. Our Rocky River store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
Always have what I want in the store, and the salespeople are very helpful and knowledgeable.
Business response:
Darlene, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Friendly an elpful
Business response:
Molly, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon!
Friendly an elpful
Business response:
Molly, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon!
Eleanor R. PetPeople always has the products I need for my dog. I am always greeted cheerfully when I enter the store. Dawn and clerks are ready to assist with any questions and assistance to my vehicle. I have been purchasing all my dogs needs for the last 10 1/2 years at PetPeople.
Business response:
Thank you for the kind words, Eleanor! We appreciate your continued support! Our Rocky River store has a great team, and we are proud of them! They are a true symbol of what PetPeople by Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family ... read more
Knowledgeable and friendly staff
Business response:
Camille, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Always a great experience. Super knowledgeable and friendly staff
Business response:
Ginny, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Knowledgeable and friendly staff
Business response:
Camille, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Eleanor R. PetPeople always has the products I need for my dog. I am always greeted cheerfully when I enter the store. Dawn and clerks are ready to assist with any questions and assistance to my vehicle. I have been purchasing all my dogs needs for the last 10 1/2 years at PetPeople.
Business response:
Thank you for the kind words, Eleanor! We appreciate your continued support! Our Rocky River store has a great team, and we are proud of them! They are a true symbol of what PetPeople by Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 373 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.