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Hollywood Feed
- Pet Stores
- Rocky River, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Rocky River, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more
Location details
19565 Detroit Rd, Rocky River, OH, 44116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Able to find what looking for, had in stock. Quick in and out. Everyone is always very nice
Business response:
Thank you Susan for the kind words! We appreciate your continued support! Our XXX store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being... read more
Excellent customer service every time I come.
Business response:
Toni, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Your team is incredibly kind
Business response:
Bernard, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
We love Pet People and so does our dog, Winston! He has a sensitive stomach so finding the right food for him has always been a challenge. Pet People provides harder to find dog food that is healthier and simple ingredient. It’s great to have a local store versus online sites like Chewy. The staff is always super knowledgeable, kind and never short on treats! Winston thoroughly enjoys browsing for new snacks and toys.
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more
Just need you to carry open farm dog food
Business response:
Thank you for reaching out to us, and I have passed along this information to our team of buyers! If you could email us a Bark@hollywoodfeed.com we will do our best to find you something close! We hope to hear from you soon!
We love Pet People and so does our dog, Winston! He has a sensitive stomach so finding the right food for him has always been a challenge. Pet People provides harder to find dog food that is healthier and simple ingredient. It’s great to have a local store versus online sites like Chewy. The staff is always super knowledgeable, kind and never short on treats! Winston thoroughly enjoys browsing for new snacks and toys.
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more
Just need you to carry open farm dog food
Business response:
Thank you for reaching out to us, and I have passed along this information to our team of buyers! If you could email us a Bark@hollywoodfeed.com we will do our best to find you something close! We hope to hear from you soon!
Very helpful and pleasant
Business response:
Thank you Connie for this feedback. Our Rocky River store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
Always have what I want in the store, and the salespeople are very helpful and knowledgeable.
Business response:
Darlene, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 373 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.