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Hollywood Feed - CLOSED
- Pet Stores
- Marietta, GA
About this business
Location details
1205 Johnson Ferry Rd, Suite 119, Marietta, GA, 30068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very kind and friendly staff. They are always willing to help from advice to bringing items to my car.
Business response:
Betsy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
The staff is so friendly and helpful! I am always greeted as soon as I enter the store, asked if I need assistance, etc.
Business response:
Donna, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
Helpful, personalized service! And I love the availability of more natural products for my pets.
Business response:
Liz, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Very kind and friendly staff. They are always willing to help from advice to bringing items to my car.
Business response:
Betsy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
The staff is so friendly and helpful! I am always greeted as soon as I enter the store, asked if I need assistance, etc.
Business response:
Donna, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
Helpful, personalized service! And I love the availability of more natural products for my pets.
Business response:
Liz, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Was a little surprised when I found out that my 13th bag of dog food, free bag,!!!! wound up costing me over eight dollars. Was told that my 13th bag was going to be free. never was told that it was up to a certain amount and then paid tax on the whole amount. Felt deceived
Business response:
Marla, thank you for taking the time to leave us a review! At Hollywood Feed, we take all customer feedback seriously, especially negative, as it helps our company to learn and improve. I apologize for any confusion regarding our Frequent Feeder program. It is never our intention to mislead or misinform our customers about products or services. Our Frequent Feeder program creates a credit based on the average value of each product purchased on the program. If you were to buy the same sized bag for all 12 purchases, you ... read more
Was a little surprised when I found out that my 13th bag of dog food, free bag,!!!! wound up costing me over eight dollars. Was told that my 13th bag was going to be free. never was told that it was up to a certain amount and then paid tax on the whole amount. Felt deceived
Business response:
Marla, thank you for taking the time to leave us a review! At Hollywood Feed, we take all customer feedback seriously, especially negative, as it helps our company to learn and improve. I apologize for any confusion regarding our Frequent Feeder program. It is never our intention to mislead or misinform our customers about products or services. Our Frequent Feeder program creates a credit based on the average value of each product purchased on the program. If you were to buy the same sized bag for all 12 purchases, you ... read more
Best customer service out of any pet store I have ever been to & they are very knowledgeable about all of their products & helped me find a new dry and wet food for my super picky, sensitive stomach dogs!
Business response:
Maria, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
Frequently asked questions about Hollywood Feed - CLOSED
How is Hollywood Feed - CLOSED rated?
Hollywood Feed - CLOSED has a 4.9 star rating with 969 reviews.
When is Hollywood Feed - CLOSED open?
Hollywood Feed - CLOSED is closed now. It will open tomorrow at 10:00 a.m.