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Homefix Custom Remodeling
- Contractors
- Columbia, MD
About this business
Founded in 1991, Homefix Custom Remodeling is a reputable company that provides the good people of Maryland, Virginia, North Carolina, and Tampa, Florida with the complete range of home remodeling services. We bring affordable access to state-of-the-art products in all of our categories, which include roofing, siding, doors, gutters, insulation, bathrooms, and window replacement.
Location details
8840 Stanford Blvd, #2600, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Very professional
Business response:
Thank you for rating us so highly with 5 stars! We aim to please every customer with excellent services and materials, and it looks like we did so with you and your home. Welcome to the HCR Family, and we look forward to years of protection from our product on our home!
The window replacement process and installation was great.
Business response:
Very pleased to know that your window installation was great! Thank you for taking the time to share your thoughts about the process, and welcome to the HCR Family. We are happy to count you among our thousands of satisfied customers, and look forward to another opportunity to serve you.
Expensive but it needed to get done. The crew is wonderful that installed the gutters. I didn�t know they were coming because nobody called me and told me which is important and that�s why customer service was not the best.
Business response:
I am very sorry that you were caught unaware with the scheduling. We make every attempt to inform the homeowners of the crew's arrival, but the nature of gutter install sometimes requires our team to pivot and change course due to weather. As this install is minimally impactful on homeowners and doesn't require admittance to the home, we can sometimes accelerate the installation process to provide you with services on minimal notice. We trust that the new gutter perform well, and we are happy to hear that you were ... read more
Seems like a fine company but will know more after installation
Business response:
Welcome to the HCR Family! We are excited to serve you and your home, and look forward to your install. Please let us know how we do, and know that we take all our comments and feedback seriously. Any way we can improve the process and your experience is valuable to us.
They did a great job, the home looks great and they did it in a timely fashion and cleaned up all debris afterward.
Business response:
Thank you for taking time to post about our work. Treating customers and their home with respect is paramount to us. We are very glad to have served you well. Please let us know how we can help you in the future. We are always a phone call away!
From start to finish the process was positive. James Taylor made a great introduction and he stayed in contact through the whole process making sure things were going as expected. He's remained available for questions after the install as well. Carlos and his install team were very professional - installation was fast and they cleaned up after themselves. We're excited about the X5 windows and have definitely noticed a difference in the climate and comfort of the house.
Business response:
Each day and each new customer brings us the opportunity to help improve a home and the quality of life for those who live there. Thank you for trusting us to work on your property, and for taking the time to share your opinion of our team. From start to finish, we pride ourselves in doing the best in every opportunity. We will always try to stand by that, and we are very glad to have do so in this case. Thank you!
HCR really understands the words "Customer Service ". First person I spoke with was Jenny and right from the start I felt like I was working with the right company. She treated me the way I felt she would have wanted to be treated if our roles had been reversed. The Golden Rule. Her Manager Miguel was equally respectful of me and my needs and worked with me to provide the best deal he could. Installers were on time, efficient and answered all my questions. It was obvious they knew what they were doing. I would HIGHLY recomme... read more
Business response:
We are pleased to know that you had such a great experience with HCR, and will only ever work to keep your high opinion of us. It means a great deal to our team that we received your praise, and we thank you for taking the time to share your thoughts. Welcome to the HCR Family, and please let us know how we can serve you again!
Business response:
Thanks for the great review! Every customer and job is an opportunity to do well, and we will never stop trying to do better.
The customer service I received was amazing and they offered an amazing product at an outstanding price. I�d recommend this company to anyone.
Business response:
Thanks for sharing your thoughts, and we appreciate your cote of confidence. We always want to achieve the best possible outcome for our customers, and feel honored to receive your praise. Please let us know how we can continue to serve you!
Frequently asked questions about Homefix Custom Remodeling
How is Homefix Custom Remodeling rated?
Homefix Custom Remodeling has a 4.8 star rating with 578 reviews.
When is Homefix Custom Remodeling open?
Homefix Custom Remodeling is closed now. It will open tomorrow at 9:00 a.m.