This profile has been claimed by the business owner or representative.
Homefix Roofing and Window Installation
- Contractors
- Norfolk, VA
About this business
Founded in 1991, Homefix Custom Remodeling is a reputable company that provides the good people of Maryland, Virginia, North Carolina, and Tampa, Florida with the complete range of home remodeling services. We bring affordable access to state-of-the-art products in all of our categories, which include roofing, siding, doors, gutters, insulation, bathrooms, and window replacement.
Location details
2730 Ayliff Rd, STE 101, Norfolk, VA, 23513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good service
Business response:
Thanks for taking the time to post about your experience with HCR. We are pleased to have met your needs. We look forward to serving you in the future!
Professional, prompt ,
Business response:
Thanks for taking the time to review HCR, Ding. We are so pleased to have provided with professional and prompt service. We take pride in our work and how we treat our customers, as we strive for 100% satisfaction. We will always be available to you, now and in the future. Thanks for trusting us to work on your home.
The company called to schedule 2-3 weeks in advance, but no reminder calls, and no time of arrival was given. Workers showed up after noon - after I called the office to see if they were actually coming or not! The workers did knock on the door to let me know they had arrived, but did not review the purchase (I had to ask to be sure they were adding the gutter guards), and they left without notice. They left a wire hanging down. I called the local office to have them come back to fix it, and was promised that they would come... read more
Business response:
Thanks for taking the time to talk to me, Kathy. While we did have a hiccup, I am pleased to know that our conversation resulted in taking care of the issue with the wire. I have also mentioned to our scheduling team that there was a gap in communication. I thank you for your feedback, as it has allowed us to improve our systems. We take your comments very seriously and have made changes as a result. In the end, we are pleased to have provided with you a product with which you are satisfied. I invite you to reach out to me o... read more
Sales and estimator were professional, thorough, and not pushy. Installer was experienced, professional, and tidy. The Windows came out great. Since most individuals work, the Company needs to be more specific on construction planning. Therefore, better communication from install to completion would have been beneficial to homeowner. Overall, we are elated to have new windows!!!
Business response:
We are so pleased to hear that you had a great experience with HCR. We pride ourselves on treating every customer like a family member. It's nice to know you are please with your windows. I also want you to know that we are making changes with regard to our communication and scheduling process, as a direct result of customer input like yours. Thank you for taking the time to make these notes, and know that we are taking action to improve in that area. We will always be here to listen and assist our customers in any way ... read more
Salesman was very nice. Work was done quickly.
Business response:
We are so pleased that you enjoyed working with HCR. We thank you for your kind words and take great pride in making you a happy customer. We look forward to serving you again, should the opportunity arise.
None
Business response:
Thank you for your great raking of HCR! We are pleased to have been able to work on your roof, and appreciated the trust you placed in us. We look forward to serving you again, should the opportunity arise.
work has not yet been done,
The workers came early worked very hard, took a short lunch brake and finished the job in hours. The foreman explained all the different steps they had to do to do a good job. I feel they were a little expensive , but so far I'm happy with the work, and would recommend them to everyone.
Business response:
Thanks for taking the time to review HCR. We are so pleased to have provided with professional and prompt service. We take pride in our work and how we treat our customers, as we strive for 100% satisfaction. We will always be available to you, now and in the future. Thanks for trusting us to work on your home.
Frequently asked questions about Homefix Roofing and Window Installation
How is Homefix Roofing and Window Installation rated?
Homefix Roofing and Window Installation has a 4.8 star rating with 568 reviews.
When is Homefix Roofing and Window Installation open?
Homefix Roofing and Window Installation is closed now. It will open at 8:00 a.m.