Homefix Roofing and Window Installation

4.3

Contractors
Norfolk, VA

About this business

Contractors

Location details

2730 Ayliff Rd, STE 101, Norfolk, VA, 23513, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 8:00 p.m.
Sun	Closed

4.3715 reviews

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Bernard Floyd

9 years ago

The workers came early worked very hard, took a short lunch brake and finished the job in hours. The foreman explained all the different steps they had to do to do a good job. I feel they were a little expensive , but so far I'm happy with the work, and would recommend them to everyone.

Business response:

Thanks for taking the time to review HCR. We are so pleased to have provided with professional and prompt service. We take pride in our work and how we treat our customers, as we strive for 100% satisfaction. We will always be available to you, now and in the future. Thanks for trusting us to work on your home.

Jilll S

a year ago

Make that you have everything in writing and that you get a copy of anything that you sign before you let any work be done

Martina Cooley

5 years ago

Their salesperson put in our contract **no electrical work needed** so we assumed he knew what he was talking about, he should have said if there are electrical work /moving wires/ needed, you are responsible for it. That would not sound well when he is trying to make that sale. Another person comes to measure, we had to call to have them come out after we have not been contacted for a week. Then finally I get a call to schedule the install day and the guy tells me it will be completed in 2 hours. I know nothing about instal... read more

Business response:

We are so very sorry to hear about your experience during your installation. While our Associates do their best to determine whether or not additional electrical work is needed during the initial proposal, it is, unfortunately, not always possible to know what we will find once installation begins. It is clear that our team did not do a good enough job of adapting in real-time to the additional obstacles of your installation. We fell short in providing the level of communication you deserve as our valued customer, and we are... read more

Leon Booth

5 years ago

I dont want to anything to happen to me. And Kenny he covered the paper and he lied to me constantly. He is a liar.

Business response:

We take your comments very seriously, and have attempted to reach out to discuss your situation and understand your concerns. Please contact us so we can help.

Pinakin Inamdar

7 years ago

Not trustworthy.

Business response:

Hi there, thank you for your review. I'm so sorry your experience was unsatisfactory with us, and I want to make it right. Feel free to contact me at asevrin@homefixcr.com, and I would be more than happy to talk through your issues with HCR. We want to do right by our customers and will do our best to solve whatever problems occur!

William McInteer

7 years ago

Didn't clean up sufficiently, no crew members spoke English, so couldn't discuss problem with job.

Luis Diaz Ramos

7 years ago

way to expesive

Steven Rowe

7 years ago

I love the idea of a 50 year warranty. I sleep much better knowing that is a shingle blows off or there is a leak I have someone to call for as long as I am going to stay in my house. Here are the issues I had. Installation took much longer than stated. I was told my house was going to take one maybe two days to install a new roof. It took three and a half days. Most of the time there was only two people working on my house, there should have been at least 4 or 5. After the initial install, it took another two months to clo... read more

Barbara Wolf

8 years ago

Make very sure that you review in detail the contract that you sign to assure that it coincides with issues discussed with the sales rep.