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Homefix Roofing and Window Installation of Charlotte

4.3

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Location details

3029 Horseshoe Ln, Suite B, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.3423 reviews
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Tyrita Thomas's profile image
Tyrita Thomas 
8 years ago

They were on time and ready to work. Installed new gutters less than 2 hrs. J and A were awesome. I would definitely recommend them and use their services again, if needed. I will be calling them for roofing when needed. After having a a few hiccups with contractors I was afraid to see there work but their initial start to finish impressed me. Couldn't have asked for better company. Thanks, Temple Hills 

Business response:

We do our best to make every customer feel the way you do - it is our goal each and every time. Hearing that we succeeded with you makes each and every one of our team members proud to be working for you. Please remember we are always here for you, and we welcome you to our family of HCR customers. 

Tim Tidey's profile image
Tim Tidey 
8 years ago

Business response:

We are pleased to have earned your four star rating, but hoped we would have done better. We try to provide the best quality and service for each customer, and in doing so, achieve exceptional value for our customers. If there is any way that we can assist you now or in the future, we will stand willing and ready. Our hope is that we will continue to prove ourselves to you even though the installation is complete. You are our customer for life, and we take that seriously. Thank you for the opportunity to work on your home, a... read more

Laura Johnson's profile image
Laura Johnson 
8 years ago

did a great job 

Business response:

Thanks for taking the time to post about your experience with HCR. We are pleased to have met your needs. We look forward to serving you in the future should the opportunity arise. Welcome to the HCR Family! 

Sherri Paden's profile image
Sherri Paden 
8 years ago

Great Price 

Business response:

We are pleased to have earned your four star rating, but hoped we would have done better. Our hope is that we will continue to prove ourselves to you even though the installation is complete. You are our customer for life, and we take that seriously. Thank you for the opportunity to work on your home, and know that we will continue to work to earn your continued trust. 

Tim Strouth's profile image
Tim Strouth 
8 years ago

Very punctual and reliable, from start to finish complete professionals. 

Business response:

Nothing makes us happier than pleasing our customers! We are thrilled to earn your high praise, and we thank you so very much for taking the time to review us. If we can assist with anything in the future, please let us know. As a member of the HCR family, we are here to address any of your needs with your new windows.� 

John Summers's profile image
John Summers 
8 years ago

I am happy with the product. Installer had to come back the next day to correct an error but the response was quick and high quality. I negotiated a large percentage off the original price. You should know what you expect to pay before your first appointment. I would use them again. 

Business response:

We are pleased to have earned your four star rating, but hoped we would have done better. We appreciate your patience while fixing the error that took place. Our hope is that we will continue to prove ourselves to you even though the installation is complete. You are our customer for life, and we take that seriously. Thank you for the opportunity to work on your home, and know that we will continue to work to earn your continued trust. 

Joung Kim's profile image
Joung Kim 
8 years ago

They did a wonderful job. One of the windows cracked during the installation process but HCR sent out a replacement in a timely fashion. 

Business response:

We are so pleased to hear that you had a great experience with HCR. We pride ourselves on treating every customer like a family member. Even when something doesn't go according to plan the first time around, we strive to make sure it's fixed the right way. Thank you for your patience, and for welcoming us into your home. We will always be here to listen and assist our customers in any way we are able, now and in the future 

krystal Higgins's profile image
krystal Higgins 
8 years ago

Great professional job! Clean up after the work was excellent! Trim replacement overlooked by sales associate and had to be ordered but the crew was awesome!! 

Business response:

Thanks for taking the time to post your thoughts and comments about us. We appreciate your patience during the ordering process, and are so thrilled you were happy with your overall experience. We can't thank you enough for the five star rating, and we are so pleased to have earned it form you! 

Richard Schaad's profile image
Richard Schaad 
8 years ago

Crew was polite, professional, focused and very attuned to customer's needs. Crew chief discussed his findings of our roofing needs and remained available to answer questions quickly when they came up. 

Business response:

Thank you for your review! We strive to make sure our team members are clear, courteous, and informative at every stage of the installation process. Thank you for giving us the opportunity to earn your trust, and for allowing us to work on your roof. Please don't hesitate to contact us now or in the future should you need anything at all. 

Frequently asked questions about Homefix Roofing and Window Installation of Charlotte

How is Homefix Roofing and Window Installation of Charlotte rated?

Homefix Roofing and Window Installation of Charlotte has a 4.3 star rating with 423 reviews. 

When is Homefix Roofing and Window Installation of Charlotte open?

Homefix Roofing and Window Installation of Charlotte is open now. It will close at 8:00 p.m.