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Homefix Roofing and Window Installation of Charlotte

4.8

About this business

Founded in 1991, Homefix Custom Remodeling is a reputable company that provides the good people of Maryland, Virginia, North Carolina, and Tampa, Florida with the complete range of home remodeling services. We bring affordable access to state-of-the-art products in all of our categories, which include roofing, siding, doors, gutters, insulation, bathrooms, and window replacement. 

Location details

3029 Horseshoe Ln, Suite B, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.8355 reviews
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Laura Johnson's profile image
Laura Johnson 
7 years ago

did a great job 

Business response:

Thanks for taking the time to post about your experience with HCR. We are pleased to have met your needs. We look forward to serving you in the future should the opportunity arise. Welcome to the HCR Family! 

Sherri Paden's profile image
Sherri Paden 
7 years ago

Great Price 

Business response:

We are pleased to have earned your four star rating, but hoped we would have done better. Our hope is that we will continue to prove ourselves to you even though the installation is complete. You are our customer for life, and we take that seriously. Thank you for the opportunity to work on your home, and know that we will continue to work to earn your continued trust. 

Tim Strouth's profile image
Tim Strouth 
7 years ago

Very punctual and reliable, from start to finish complete professionals. 

Business response:

Nothing makes us happier than pleasing our customers! We are thrilled to earn your high praise, and we thank you so very much for taking the time to review us. If we can assist with anything in the future, please let us know. As a member of the HCR family, we are here to address any of your needs with your new windows.� 

John Summers's profile image
John Summers 
7 years ago

I am happy with the product. Installer had to come back the next day to correct an error but the response was quick and high quality. I negotiated a large percentage off the original price. You should know what you expect to pay before your first appointment. I would use them again. 

Business response:

We are pleased to have earned your four star rating, but hoped we would have done better. We appreciate your patience while fixing the error that took place. Our hope is that we will continue to prove ourselves to you even though the installation is complete. You are our customer for life, and we take that seriously. Thank you for the opportunity to work on your home, and know that we will continue to work to earn your continued trust. 

Joung Kim's profile image
7 years ago

They did a wonderful job. One of the windows cracked during the installation process but HCR sent out a replacement in a timely fashion. 

Business response:

We are so pleased to hear that you had a great experience with HCR. We pride ourselves on treating every customer like a family member. Even when something doesn't go according to plan the first time around, we strive to make sure it's fixed the right way. Thank you for your patience, and for welcoming us into your home. We will always be here to listen and assist our customers in any way we are able, now and in the future 

krystal Higgins's profile image
krystal Higgins 
7 years ago

Great professional job! Clean up after the work was excellent! Trim replacement overlooked by sales associate and had to be ordered but the crew was awesome!! 

Business response:

Thanks for taking the time to post your thoughts and comments about us. We appreciate your patience during the ordering process, and are so thrilled you were happy with your overall experience. We can't thank you enough for the five star rating, and we are so pleased to have earned it form you! 

Richard Schaad's profile image
Richard Schaad 
7 years ago

Crew was polite, professional, focused and very attuned to customer's needs. Crew chief discussed his findings of our roofing needs and remained available to answer questions quickly when they came up. 

Business response:

Thank you for your review! We strive to make sure our team members are clear, courteous, and informative at every stage of the installation process. Thank you for giving us the opportunity to earn your trust, and for allowing us to work on your roof. Please don't hesitate to contact us now or in the future should you need anything at all. 

Mary Mciver's profile image
Mary Mciver 
7 years ago

NA 

Business response:

Thank you for your 5-Star Review! 

Tonu Wali's profile image
7 years ago

Very impressed with the care they took in preparing the landscaped area around the perimeter. 

Business response:

Thanks for posting such a great review about us! Your home is just as important to us as it is to you, and we do our best to treat it like our own. We do our best to provide a great product and experience, and we are so glad to know we were able to provide both to you. Please let us know how we can continue to be of service. Welcome to the HCR family! 

Frequently asked questions about Homefix Roofing and Window Installation of Charlotte

How is Homefix Roofing and Window Installation of Charlotte rated?

Homefix Roofing and Window Installation of Charlotte has a 4.8 star rating with 355 reviews. 

When is Homefix Roofing and Window Installation of Charlotte open?

Homefix Roofing and Window Installation of Charlotte is open now. It will close at 8:00 p.m.