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Homefix Roofing and Window Installation of Charlotte
- Contractors
- Charlotte, NC
About this business
Location details
3029 Horseshoe Ln, Suite B, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Business response:
Thank you for you posting a great rating of HCR. We strive to offer the best quality at the best prices for each of our customers. It is great to know that we earned a great rating from you. Anything that we can do for you now, or in the future, we are always here to help. With your lifetime warranty, you can rest assured that your new roof will be worry free for decades!
Could not have been happier with our new doors and windows from Homefix Custom Remodeling! They're just gorgeous!! Not only was the installation flawless, but the crew was so efficient and friendly. From the time we first contacted Homefix Custom Remodeling, we've just been happy customers! Chris Dobbin was such a pleasure to work with, and came out to see us within hours of our call placed to Homefix Custom Remodeling. We could not recommend this company highly enough! We will be using them for our future projects... read more
Business response:
Your kind words about us and Chris are so appreciated, Katie! Chris is a great example of our HCR team hard at work to please our customers. Earning your five star rating means so very much to us, and we are humbled by your kind words. We go to work every day aiming to achieve this status, and it means the world to us that we have succeeded. If you ever need us, now or in the future, just let us know what we can do to help. It is truly a pleasure to count you among our 120,000+ happy customers.
Homefix Custom Remodeling did an excellent job with both projects (I had a roof install and a new door put in). Most importantly for me, like many in the DC area with demanding jobs, HCR was responsive, prompt, punctual and flexible with my schedule. Unlike other projects, I didn't have to call multiple times just to get a project scheduled. I set up an appointment with a representative and Miguel A. Cangas arrived at my house on time with the materials needed to plan my projects. I felt confident in my project decision... read more
Business response:
Thank you so very much, Maureen. We can't tell you how much we appreciate your taking the time to post so thoughtfully. We have a mission to provide the BEST products, services, installation and warranties in the industry. Miguel is amazing, and is truly a fine example of the ambassadors that everyone at HCR strives to be each and every day. We are honored to receive your five star rating, and will continue to aim high in meeting any of your needs going forward. Welcome to the family!
Service person was out within 3 hours of my contacting HomeAdvisor
Business response:
Thanks for taking the time to post your thoughts and comments about us. We strive to provide timely and efficient customer service to all our potential customers, as well as those who are already part of the HCR family. We can't thank you enough for the five star rating, and we are so pleased to have earned it form you!
Business response:
We love our customers, Nikita, and it is so nice to know you love us, too! Thanks for the five star rating. We put our best out there every day, and it wonderful to know that you have been pleased by our effort. If you ever have need of service or adjustments, your lifetime warranty will cover you. Please know that we are here to be of assistance in any way possible. Thanks for joining our HCR family!
They were considerably more expensive than the other quote I got for the serice.
Business response:
We are sorry that we didn't earn a better rating in your eyes. We offer the very best product and the very best warranties in the industry. While your four and five star rating for quality and service acknowledges that, we fell short in demonstrating how that provides you with value for the money. I apologize for that. Should we ever have the opportunity to assist you in the future, we will definitely aim to offer you the best in each of these categories.
Excellent service from the salesperson thru the clean up. Highly Recommend this company. They bent over backward to provide us with what we wanted.
Business response:
Truly a great experience for us, too, Linda! We go to work every day aiming to surpass our clients expectations. Earning your five star review is incredibly motivating for each of us here at HCR. Thank you so much for taking the time to post your thoughts, and know that we are always here for you. Happy to count you among the 120,000 plus customers that are part of the HCR family!
fast, quality workmanship
Business response:
Thanks for taking the time to rate us 4.5 stars. We aim to do our best every day, and we are very pleased that we provided you with quality workmanship is a timely manner. We strive to make you and all our customers happy, and it is great that we did so for you. Please let us know if we can be of assistance now or in the future.
The custom windows arrived on-time and the quality is everything I expected. The installation was quick and professional. My new windows look great! I highly recommend HCR, for both the price and quality of product/installation. These guys know what they're doing.
Business response:
Your five star rating is humbling, Marc. We do our best to make every customer feel the way you do - it is our goal each and every time. Hearing that we succeeded with you makes each and every one of our team members proud to be working for you. Please remember we are always here for you, and we welcome you to our family of HCR customers.
Frequently asked questions about Homefix Roofing and Window Installation of Charlotte
How is Homefix Roofing and Window Installation of Charlotte rated?
Homefix Roofing and Window Installation of Charlotte has a 4.3 star rating with 423 reviews.
When is Homefix Roofing and Window Installation of Charlotte open?
Homefix Roofing and Window Installation of Charlotte is open now. It will close at 8:00 p.m.