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Honda of Downtown Los Angeles
- Automotive
- Los Angeles, CA
About this business
Location details
780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"Standard Service" The service received was professional and timely. The customer service representatives were efficient and friendly. The waiting area was clean. The social distancing requirements were met.
"CAR SERVICE" There service department is great and helpful when you take your car into the shop. They are great In answering your questions and needs of your car.
Business response:
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
"Great Service Department and Management " Wanted to get a lease buy-out done for my CR-V, which means a 100+ point inspection for a Honda Certification. The service department over-performed for that certification and much more. Allowing me to feel comfortable in choosing to complete the lease-buy out with this dealership.
Business response:
Chrissy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
"A satisfied customer as always " I've been apart of Honda for more than 2 years now and I'm always treated like a brand new customer. I recently got my oil change and Emilio treated me great. For my last oil change I went to another Honda Dealership because it was closer but the customer service was wasn't as good as Downtown Los Angeles. Thank you all for your incredible work.
"super servicio" Excelente servicio al cliente al momento de acudir al servicio de mi auto, rapidez, claridad, y atencion. si recomendaria a las personas optar por la marca honda y tambien por su servicio dentro del concecionario.
Business response:
¡Es maravilloso escuchar que nuestro equipo pudo brindarle una gran experiencia! Realmente apreciamos estos comentarios y los compartiremos con ellos. Gracias y si tiene alguna pregunta sobre el trabajo realizado, no dude en contactarnos. Sinceramente, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
"Super helpful. Came in with questions, walked out..." Super helpful. Came in with questions, walked out confident knowing what I needed. Emilio was really helpful, got me what I needed and kept me updated with my car.
Business response:
Thank you for leaving us this great review! We are very happy to hear that Emilio was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
"Quick and easy" Everyone was super helpful, so happy I chose to lease my car here. I was a little apprehensive servicing my vehicle during this pandemic, but everything was clean, the atmosphere allowed for social distancing. Employees were all following the safety/health guidelines. Made me feel real comfortable.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
"very friendly staff Allen helped us out, and as always..." very friendly staff Allen helped us out, and as always Emilio going above and beyond for us really only bringing my business to the Honda dealership and not elsewhere because of Emilio.
Business response:
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
"She was the best !! Really kind and helpful. Debbie also..." She was the best !! Really kind and helpful. Debbie also explained my car situation well, and talked about what would and would not be covered if my car was damage from the engine. I appreciate that she explained that well because not many do. Also she followed up with me with a phone call!.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
Frequently asked questions about Honda of Downtown Los Angeles
How is Honda of Downtown Los Angeles rated?
Honda of Downtown Los Angeles has a 4.5 star rating with 9,225 reviews.
When is Honda of Downtown Los Angeles open?
Honda of Downtown Los Angeles is open now. It will close at 7:00 p.m.