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Honda of Downtown Los Angeles
- Automotive
- Los Angeles, CA
About this business
Location details
780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Salesman was great and did his best to accommodate me as the customer. In my opinion he really was a "helpful" Honda Guy.
Business response:
Congratulations GDINAH98, Matthew Hartman, Jesse Martinez and Honda of Downtown Los Angeles wanted to say thank you for this Awesome review, we greatly appreciate it. Drive Safe! Gladys Dealership Customer Relations
Great the service member did a great job. He needs a promotion and/or a raise immediately.
Business response:
Hello BAZUAMARIA28, Alexandria Saucedo and Honda of Downtown Los Angeles would like to thank you for this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Customer Relations
Communication could have been better. I called and received information about a four-hour diagnostic test and scheduled the time that was best for me; it took more than four-hours. I was then told it was going to be a three-day job ( drop off 4/23/22 @8:00am the car was ready 4/30/2022 @2:00pm). After several calls and waiting for a callback I finally asked for the General Manager (David I think) and he took care of everything. Allow me to drop the Enterprise rental car because they closed at 2:00 on that day . I want to tha... read more
abit confusing pricing (was higher than when inquired over the phone). YET it was worth and reasonable pricing.
Business response:
Hello philee1031, Honda of Downtown Los Angeles would like to say thank you for this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Customer Relations
Overall the selling crew was great. I cannot say the same thing about the finance group. RIZA AMARI was terrible. She tried to bundle me and sell me things I did not want. She said that she rather not sale the car so I had to leave and come back another day with a different person.
The dealership is clean, they helped me, they are responsible and also respectfully and they were fast
Business response:
Hello 1123aguilar, Henry and Honda of Downtown Los Angeles would like to thank you for this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Customer Relations
Service has improved tremendously. They were quick and efficient. Althought the amenities at the lounge needed fixing
Business response:
Hello pdrormrz, Kesean Zachery and Honda of Downtown Los Angeles would like to thank you for making time to write this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Customer Relations
The reason I’m giving a good score it’s because the guy on the phone really help a lot. I had a horrible experience with RIZA AMARI. She was rude and yelled at us. She tried to sell us things we didn’t want. She got upset and aggressive when we decline additional fees. She belittle me and handle her self unprofessionally. She mentioned that this are how things are and I should take everything if not she was not gonna sale the car.
Honda dealership went up and beyond to help me with the situation on my car. Thanks to Daniel Araujo and the Honda team.
Business response:
Hello bigsteve0705, Daniel Araujo and Honda of Downtown Los Angeles would like to thank you for making time to write this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Customer Relations
Frequently asked questions about Honda of Downtown Los Angeles
How is Honda of Downtown Los Angeles rated?
Honda of Downtown Los Angeles has a 4.5 star rating with 9,225 reviews.
When is Honda of Downtown Los Angeles open?
Honda of Downtown Los Angeles is open now. It will close at 7:00 p.m.