This profile has been claimed by the business owner or representative.
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
It was great service, great customer service
Business response:
Thank you for your kind words! We're delighted to hear that you received great service and customer care during your visit. Our team is committed to providing an outstanding experience for every customer. If you have any further questions or need assistance, please feel free to reach out. We look forward to welcoming you back soon!
Everything went fine no problems
Business response:
Thank you for your review! We're glad to hear that everything went smoothly and you had no problems during your visit. Your satisfaction is important to us, and we appreciate your trust in our services. If you need anything in the future, please don't hesitate to reach out. We look forward to serving you again!
Quick service and were fine with allowing me to do some of my own maintenance to save some $$$.
Business response:
Thank you for your review! We're glad to hear that you appreciated our quick service and that we could support you in handling some of your own maintenance. Helping our customers save money while providing quality service is important to us. We look forward to assisting you again in the future!
They treated me like a king. Did exactly what they said they would do.
Business response:
Thank you for your amazing review! We're thrilled to hear that you felt treated like royalty and that we delivered on our promises. Providing exceptional service is our goal, and your feedback means a lot to us. We look forward to serving you again!
Always feels good to come back. Special shoutout to Randall who always go above and beyond the services. Thank you.
Business response:
Thank you for your kind words! We're thrilled to hear that you always feel good coming back, and we appreciate the special shoutout to Randall. He truly goes above and beyond for our customers, and we're glad he made your experience even better. We look forward to welcoming you again soon!
Erica was amazing. I will be asking for her from now on. She was so understanding and did not get in a hurry at all.
Business response:
Thank you for your wonderful review! We're so glad to hear that Erica provided you with such amazing service. Her understanding and patient approach truly makes a difference, and we're happy you plan to request her in the future. We look forward to seeing you again soon!
Excellent customer support!
Business response:
Thank you for your kind words! We're delighted to hear that you experienced excellent customer support. Our team works hard to provide the best service possible, and your feedback motivates us to keep it up. We look forward to assisting you again in the future!
It was great! I worked with Danny and the problem was found and a part had to be ordered. Within a few days I went back and the repair was made.
Business response:
Thank you for your great review! We're delighted to hear that Danny was able to quickly identify the problem and facilitate the repair process for you. It's wonderful to know that everything was handled smoothly and efficiently. We appreciate your trust in us and look forward to assisting you again in the future!
The guy that helped was condescending. That never makes an exchange pleasant. It's expensive and customer service should be better.
Business response:
Thank you for your feedback. We're sorry to hear that you had a negative experience and felt that the service you received was not up to your expectations. We value our customers and strive for excellent service, and we regret that we fell short in this instance. Please reach out to Bryan Byrd at Bbyrd@hondaoffortworth.com, and he will be happy to address your concerns and work towards a resolution. We appreciate your input and hope to improve your experience in the future.
Honda of Fort Worth has a 4.6 star rating with 10,218 reviews.
Honda of Fort Worth is open now. It will close at 9:00 p.m.