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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Prompt and thorough with great follow up. Service advisor was very professional.
Business response:
Thank you for your positive feedback! We're delighted to hear that you received prompt, thorough service and that our service advisor was professional. Your satisfaction is exactly what we strive for at Honda of Fort Worth.
Courteous staff, quick in and out, trust their recommendations
Business response:
We are grateful for you taking the time to share your experience. Your positive feedback about our team's courteous service and efficient process means a great deal to us. We truly value that you trust our recommendations and feel confident in the service we provide. Thank you for choosing us for your automotive needs.
I was able to make an appointment for service for the next day. I opted to wait for my vehicle while it was being serviced and the wait time wasn't bad ( an hour & 20 minutes). The only problem I had was the mechanic left the cabin air filter door unlatched and the air filter was scrunched up. The car wash was nice.
Business response:
Thank you for sharing your experience with us. We're pleased to hear that scheduling your service appointment was convenient and that you were able to get in the next day. It's great that the wait time worked well for you, and we're glad you enjoyed the car wash service. We understand your concern about finding the cabin air filter door unlatched with the filter in poor condition after your service. This certainly doesn't meet the standards we strive for when caring for your vehicle. We take situations like this seriously. W... read more
Was quick and friendly, helpful
Business response:
We are honored to hear about your positive experience with our team. It's wonderful to know that we provided you with efficient and welcoming service during your visit. Your feedback about our staff being helpful means a great deal to us, and we're thrilled that we could make your experience smooth and pleasant. We truly appreciate you taking the time to share your thoughts, and we look forward to continuing to serve you with the same level of care in the future.
Ericka made sure I was kept aware of all service and explained what was being done. Excellent service.
Business response:
Thank you for your review. We're delighted to hear that you received such attentive service during your visit. Having a team member who keeps you informed throughout the process and takes time to explain the work being performed makes all the difference in creating a positive experience. Your feedback about receiving excellent service means a great deal to us, and we're pleased that we could meet your expectations.
Fast efficient kept me informed
Business response:
We are glad to hear that our team provided you with such a smooth experience. It's wonderful to know that we kept you well-informed throughout the process while maintaining our quick and streamlined service. Your feedback about our efficiency means a great deal to us at Honda of Fort Worth. We appreciate you taking the time to share your positive experience.
Work was done in a timely manner
Business response:
We are thrilled to hear that your service experience met your expectations with efficient completion. Your satisfaction with the prompt handling of your vehicle's needs reflects our commitment to respecting our customers' valuable time. We appreciate you taking the moment to share your positive experience, and we look forward to continuing to provide you with reliable and efficient service.
photos showing what needed to be done.
Business response:
We are honored to hear that our visual documentation made the service process clear for you. Providing detailed photos that show exactly what work needs to be completed helps our customers understand their vehicle's needs and make informed decisions. We truly appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you with the same level of transparency and care.
Always the best. This is where I always go for service.
Business response:
Thank you for your review. We appreciate your trust in us and we look forward to serving you again!
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 11,356 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.