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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The customer service and wait time was great!
Business response:
We are absolutely thrilled to hear about your positive experience with our team! Your feedback about the excellent customer service and efficient wait time truly means the world to us. We work hard to ensure every visit is smooth and enjoyable, and it sounds like we hit the mark during your recent service. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the same level of care.
I had a situation with my car as I was driving with the car making a horrible noise, the dashboard had several lights cycling on stating a problem existed and the car lost power with my speed reduced. In a panic I returned to the Honda dealership where I had recently had maintenance done. The Service Advisor that assisted me when the maintenance was done immediately had the service technician perform a diagnostic on the car and it was determined that an issue during the prior maintenance needed to be corrected. The issue was... read more
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. We understand how stressful it can be when unexpected issues arise with your car. We truly appreciate you sharing how our Service Advisor quickly took action to help resolve the situation. It's wonderful to know that our technician was able to perform the diagnostic right away and identify that the previous maintenance work needed correction. Most importantly, we're pleased that the team was able to address the problem immediately so you... read more
Good service. The wait was long.
Business response:
We genuinely appreciate your feedback about the quality service you received. Your recognition of our team's dedication to providing excellent service means so much to us. We understand that waiting can sometimes feel lengthy, and we appreciate your patience during your visit. Your experience and feedback help us continue to serve our community with the care and attention you deserve.
Excellent service, always the best.
Business response:
Thank you for your wonderful review! We're delighted to hear that you consistently receive excellent service with us. Your satisfaction means everything to us at Honda of Fort Worth. We truly appreciate your loyalty and trust in our service department. Your feedback motivates us to continue delivering the exceptional experience you've come to expect.
Trent was really good and very straight forward on what my car needs.
Business response:
We are happy to hear about your positive experience with our team's straightforward approach to vehicle service recommendations. It's wonderful that you felt confident in the honest assessment of your car's needs. Your trust in our expertise means everything to us, and we're grateful you chose Honda of Fort Worth for your service. We look forward to continuing to provide you with reliable and transparent automotive care.
Jennifer was great to work with. Kept me informed throughout my visit and advised me on what was wrong with my vehicle.
Business response:
We are ecstatic to hear about your wonderful experience with our team! It sounds like Jennifer provided you with exceptional service by keeping you well-informed during your visit and clearly explaining the issues with your vehicle. Communication and transparency are so important to us, and we're thrilled that you felt supported throughout the process. Your positive feedback about the care and attention you received means the world to us at Honda of Fort Worth. We truly appreciate you taking the time to share your experience... read more
Great service with status updates during the process
Business response:
Thank you for sharing your experience with our service team. We are delighted to hear that you appreciated the regular status updates throughout the process. Keeping our customers informed every step of the way is something we truly value, and it means a lot to know that our communication made a positive difference in your experience. We appreciate your trust and look forward to continuing to provide you with excellent service.
Great service as always.Edward was easy to deal with 5 stars
Business response:
Thank you for your wonderful feedback about your recent experience with us. We're delighted to hear that you consistently receive excellent service when you visit us. It's wonderful to know that Edward provided you with such helpful and straightforward assistance during your visit. Your satisfaction with our team's approach means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to serve you with the same level of care and professionalism.
Timely and excellent service
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback regarding our prompt and outstanding service means so much to us at Honda of Fort Worth. We understand how important it is to receive quality care when you visit, and we're delighted that we met your expectations. Thank you for taking the time to share your thoughts - it truly helps us continue providing the level of service our customers deserve.
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 11,355 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.