Hooky Entertainment Fredericksburg

Carrie D. 

on Yelp

4 months ago

The bowling alley is a joke. A waste of money. Every single Time someone hose one ball it gets stuck and you have to go get the people and then another person goes a ball and it gets stuck and you have to go get management every single lane here works one minute and then stop you spend all your time waiting for them to unstick balls. People are talking amongst themselves saying that they've had nothing but problems with their balls too, and they were here last week and it was the exact same thing. This company clearly i... read more

Justin T. 

on Yelp

5 months ago

first time here - worst experience at a movie theatre you can have. first, you see the people working everywhere and dodge ladders while entering the theatres because they are on fire watch with no working system. then about halfway thru the previews the volume goes out. then after all of that and you spent over $130 on food, they deliver your pizza in an actual baking sheet that's covered with grease and just lay it on your lap for you to eat the liquid covered pizza. no napkins, no plates, nothing. after missing the first ... read more

Chris B. 

on Yelp

5 months ago

Where to begin...? This theater keeps going downhill fast! Improvements need to be made or close your doors! Anaconda advertised online but you can't find it on their ticket computers at the front so you have to go to guest services to buy the ticket. They advertise burgers at the concession stand but you have to walk to the bar to order one. The bar tells us they basically don't have much food in stock but they can make a burger. Their butter machines almost never works except maybe one. The burger patty came beyond small ... read more

Ana G. 

on Yelp

5 months ago

Absolutely unacceptable service. This was, without question, the worst experience I have ever had at a food establishment. On December 27, 2025, at approximately 5:00 PM, the employee who assisted me was openly rude, dismissive, and completely unprofessional. When I attempted to escalate the issue, I spoke with the manager, who identified himself as Erik Stronk. Instead of addressing the situation, he completely disregarded my complaint, showed no concern, and treated me as if I did not matter at all. The lack of basic respe... read more

Brooke L. 

on Yelp

6 months ago

I have seen this theater have many different owners/names over the years and never have I had a problem till last night. I want to enjoy a late date night to see avatar at 9:20 3-D and they had two buckets of 3-D glasses that were all very clearly used and dirty. The only employee I could find the whole time I was there was before 10 o'clock and seemed to be a highschooler I ordered drinks that I never received and when I left, there was nobody there all the lights were off no employees nobody in sight to ask for a refund no... read more

Erica B. 

on Yelp

6 months ago

Movie previews had no sound. Concessions fair. Warning posted on all doors regarding fire hazard. 

Logan R. 

on Yelp

6 months ago

I bought tickets online, and nowhere on the app as i bought the tickets did it state that a 17-year-old must be accompanied by someone over 21. I went with an 18-year-old, and when we arrived, we were told we were not allowed to watch the movie. We had already paid for the tickets and driven all the way to Fredericksburg. I've been coming to this theater for years and have never been denied entry to a movie, even when I was younger. Since the change in ownership, this theater has gone downhill. The previous owners ran it fa... read more

Daniel C. 

on Yelp

6 months ago

Went last night to see Zootopia 2 with the kids. As a side note, Google says Kooky is owned by private equity through its parent company EVO Entertainment, and it shows. Popcorn was everywhere, and I mean everywhere. It was all over the floors in the main lobby and the theater. This used to be our favorite place to go see movies, but I am not going to pay over $50 when the place is that level of messy. Even Regal does better than this. It looks like the staff have just given up on maintaining the building, and the fire sup... read more

Joe D. 

on Yelp

7 months ago

We wanted to give this place another chance. On Monday morning we went to the 0950 showing of a movie. We asked for a senior or military discount. All the young lady at the counter could do was giggle and say "I don't the discount policy." We asked for the upper theater and was charged twice the admission as those are concidered "primium" seats evan though they do not deliver food to them anymore. Also the seats were totally worn out and when you sit in them you sink so far that you can not see over the wall in front of... read more