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Hooky Entertainment Fredericksburg
- Movie Theater
- Fredericksburg, VA
About this business
Location details
51 Towne Centre Blvd, Fredericksburg, VA, 22407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
I have seen this theater have many different owners/names over the years and never have I had a problem till last night. I want to enjoy a late date night to see avatar at 9:20 3-D and they had two buckets of 3-D glasses that were all very clearly used and dirty. The only employee I could find the whole time I was there was before 10 o'clock and seemed to be a highschooler I ordered drinks that I never received and when I left, there was nobody there all the lights were off no employees nobody in sight to ask for a refund no... read more
Movie previews had no sound. Concessions fair. Warning posted on all doors regarding fire hazard.
I bought tickets online, and nowhere on the app as i bought the tickets did it state that a 17-year-old must be accompanied by someone over 21. I went with an 18-year-old, and when we arrived, we were told we were not allowed to watch the movie. We had already paid for the tickets and driven all the way to Fredericksburg. I've been coming to this theater for years and have never been denied entry to a movie, even when I was younger. Since the change in ownership, this theater has gone downhill. The previous owners ran it fa... read more
Went last night to see Zootopia 2 with the kids. As a side note, Google says Kooky is owned by private equity through its parent company EVO Entertainment, and it shows. Popcorn was everywhere, and I mean everywhere. It was all over the floors in the main lobby and the theater. This used to be our favorite place to go see movies, but I am not going to pay over $50 when the place is that level of messy. Even Regal does better than this. It looks like the staff have just given up on maintaining the building, and the fire sup... read more
We wanted to give this place another chance. On Monday morning we went to the 0950 showing of a movie. We asked for a senior or military discount. All the young lady at the counter could do was giggle and say "I don't the discount policy." We asked for the upper theater and was charged twice the admission as those are concidered "primium" seats evan though they do not deliver food to them anymore. Also the seats were totally worn out and when you sit in them you sink so far that you can not see over the wall in front of... read more
Business response:
We apologize for the restroom conditions and maintenance issues. Please contact us at (540) 418-9255 to discuss improvements.
The employees were very nice, but the experience was not worth the cost. Not at all. $76 for one out of bowling and it didn't even include food. That was just for one adult and one child. And as soon as our hour was over, we were asked to pick up our own plates and move to a table because a party was there. However, the party was not there as we were finishing. No desire to go back.
Business response:
Thank you for taking the time to reach out to us. We sincerely apologize for the issues you experienced during your recent visit to Hooky Fredericksburg. We strive to create a memorable and enjoyable experience for all of our guests, and we are truly sorry that we did not meet your expectations during your visit. We understand that your price and service didn’t meet expectations. Please know that we take your feedback seriously and are working to address this matter with urgency. We would appreciate the opportunity to welc... read more
Stopped in to see Tron at 10 AM, but we made a mistake about the time. We had to use the restrooms and when both my wife and I went to the respective restroom we found that btoh had not been cleaned for what has to be a few days. Every toilet was full of TP and stunk. The paper towel dispencer dispences a sheet of paper 3 inches in length???????????? This place has gon down ever since the original owners sold it.
Business response:
We apologize for the restroom conditions and maintenance issues. Please contact us at (540) 418-9255 to discuss improvements.
Did the $5 Tuesday movie ticket deal - felt good about that. Got to theater and wanted popcorn - they only offered a bucket or a kids meal size - why no small, medium or large offering? Ended up with the kids meal size, ordered the pretzel sticks with beer cheese & 2 waters. Total was just shy of $40 - thank goodness I was able to get the $5 tickets as this turned into an expensive date afternoon. Brought our food to our seats only to discover there are no trays - you literally have to balance your food on your laps. Didn't ... read more
Business response:
We regret to learn about your experience at Hooky Entertainment Fredericksburg. Your feedback is valuable to us as we strive to improve.
This place has changed names many times. We come here less and less with each change. This has to be the worst of them all. We pay $42 for tickets... $9 a beer, $15 for chicken tenders, $11 for one dessert and $9 for another. We got our beer unopened (needed a bottle opener), our food took an hour from before the movie (it came out cold and burnt), dessert had melted ice cream! We ordered more beer, took 30 minutes. It came with the cap on again! We asked for them to open it and received it right before the movie ended! This... read more
Frequently asked questions about Hooky Entertainment Fredericksburg
How is Hooky Entertainment Fredericksburg rated?
Hooky Entertainment Fredericksburg has a 4 star rating with 4,265 reviews.
When is Hooky Entertainment Fredericksburg open?
Hooky Entertainment Fredericksburg is open now. It will close tomorrow at 12:00 a.m.