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Hooky Entertainment Waxahachie
- Movie Theater
- Waxahachie, TX
About this business
Location details
108 Broadhead Rd, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to Midnight | |
| Tue | 9:30 a.m. to Midnight | |
| Wed | 9:30 a.m. to Midnight | |
| Thu | 9:30 a.m. to Midnight | |
| Fri | 9:30 a.m. to Midnight | |
| Sat | 9:30 a.m. to Midnight | |
| Sun | 9:30 a.m. to Midnight |
The manager Cody gets 5 stars.. he went above and beyond recently for our large family attending the opening of Superman. If you need anything, I highly recommend reaching out to him. And the staff was super helpful when a game wouldn't work. I feel like they are trying to turn things around. The bathrooms get a 2 and the cleanliness of the popcorn area gets a 3. We will be returning because of the great customer service but hoping the place gets cleaned up.
If I could rate this zero stars I would! This theater has gone to crap since Hooky took it over. We come here often and every time we do this seems to be a problem! Show time is 9pm and at 915 we were still looking at this (see attached photo). Service is bad, concessions are terrible! We will not be coming back and don't recommend this place to anyone! We will drive 30 minutes to not deal with this crap!
Business response:
Hi LaVonne. My sincerest apologies for the late response. My name is Mike, and I am the new General Manager that took over this location this week. The remodel process has caused some opportunities for us to overcome and be better. The remodel will be completed by late December, and this venue will be awesome! There is no excuse why your movie did not start on time, and I will work seamlessly to make sure it does not happen again. I hope we get a chance to win you back down the road. -Mike
It seems like EVO couldn't uphold their commitment, and now that it's Hooky, the experience has only gotten worse. All of the seating has been removed, there's no pizza and very limited food options, the theater seats are worn out, and even the bathroom doors don't close properly and were dirty. On top of that, the customer service was disappointing. I had hoped things would improve under new management, but after a third time, instead the overall quality has declined even further.
I've lived in Waxahachie my whole life so I remember the theatre first as it was and all the name changes recently. i have never had such a bad experience as I did today. it's so sad to see it go so downhill. we will not be back.
This is my first time here since it has been Hooky. I would say if you're not ready to open and start doing business, then don't open yet. Not having any of the typical foods that theaters have nowadays and only having seriously over priced candy, popcorn, and drinks is insane. No icees, hotdogs, nachos, pretzels, or anything like that is not acceptable in 2025. Showbiz was great, EVO was great, and I don't know what the deal is now. Still ok as far is movie quality and seating goes but there's probably cheaper theaters to g... read more
What can improve? Really? The only "food" is popcorn and soft drinks! We have been at the Waxahachie location twice in the last month and there is no food! This is ridiculous. Of course you don't know this until after you get to the movie theater!! We won't be back. We will go to Red Oak or Mansfield indtead!
How can you have a movie theater with no hot dogs or nachos? Positive would be free refills on drinks and popcorn.
Showbiz Cinema was a favorite of the community so the customer base is there. EVO Entertainment took over adding a bowling alley, gaming, and upgrading the large theater to IMAX. EVO closed and now the location owned by Hooky Entertainment. This place could easily return to its original glory. I want to like it but it's not happening. This is my third visit to Hooky. Unfortunately I would describe the popcorn like this: open a bottle of salt then dump it in your mouth. They also have not figured out temperature control, free... read more
Frequently asked questions about Hooky Entertainment Waxahachie
How is Hooky Entertainment Waxahachie rated?
Hooky Entertainment Waxahachie has a 4.4 star rating with 3,599 reviews.
When is Hooky Entertainment Waxahachie open?
Hooky Entertainment Waxahachie is open now. It will close tomorrow at 12:00 a.m.