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Horizon Services
- Heating & Air Conditioning/HVAC
- Wilmington, DE
About this business
Horizon Services For over 30 years, Horizon Services has delivered expert heating, cooling, and plumbing service for homeowners in your Delaware neighborhood. From money-saving offers and same-day service to industry-leading guarantees, we’re committed to your complete comfort. Call anytime for 24/7 service including nights, weekends, and holidays with no emergency fees! Our highly trained technicians respect your home with drop cloths and booties. They respect your time by arriving on time, or your service is free! Our tea... read more
Location details
320 Century Blvd, Wilmington, DE, 19805, United States
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RecommendedTheir Technicians have always been top-notch: Knowledgeable, informative, and personable. Horizon is always my first choice for plumbing / HVAC service.
Business response:
Mr. Fitzpatrick, thank you for making us your first choice for your home service needs. We appreciate our loyal customers like yourself.
Lucas went beyond the call of duty to thoroughly clean out our air conditioner unit outside, and politely refused to accept a tip. Highly recommend!!!
Business response:
Mr. Wilson, your review has made our day! Staying on top of your tune ups and taking care of your unit is undoubtedly the reason your system will continue working efficiently for years! We will be sure to pass along your feedback to Lucas.
The technician was so polite. I had called Horizon for a routine cleaning but the ac ended up having a circuit issue that needed to be repaired. The company who installed the system wanted tons of money to even come out and more money for an hourly rate! The technician for Horizon was so professional not only did I get the ac serviced I also got the system fixed and saved money😊!
Business response:
Heather, we are glad to hear we were able to get your system tuned up and take care of the issue with the circuit board all at once. Thank you for taking the time to share your positive experience with us here on Facebook.
Mister Ronald Cook,Called first and came at expected time! The technician was extremely professional and Kind ! Mr.Ronald Cook was so appreciated by me because he made me feel confident ( because he did a great job in explaining )the work I had done and also the work I needed to get done for my family's Health and well being too!I think that Mr. Ronald Cook should be the Service Manager, he is very knowledgeable and friendly too! Horizon is Lucky to have this Gentleman!
Business response:
Ms. Williams, thank you for your kind words. We love to hear feedback like this about our technicians from our customers. We are very pleased to learn of Ronald's great work and the time he took to explain the work being performed in your home, and will certainly be sure to share your feedback with him! Please do not hesitate to reach out if you have any questions in the future; we are always here for you and your family.
Wow, Where do I even start?? The ABSOLUTE BEST and I'm not exaggerating!! The first Tech that came out made us laugh so hard and was absolutely wonderful! We had an appointment for the very next morning with a great guy named Mike and he looked at what needed to be fixed (ended being completely replaced) and how it was going to work and didn't leave out a single detail!! I was sold!! The very next morning (which is today 3/18/2021) they showed up bright and early and have been working all day!! These guys are awesome and are... read more
Business response:
Ms. Yoder, we are happy to learn about your recent experience with us and how you fully understand the service that was performed in your home. Our goal is helping you maintain a comfortable home for your family. Thank you kindly for your vote of confidence and for the time you took out of your day to share your gratitude with us here on Facebook! Please do not hesitate to reach out if you have additional questions: we are always here to help!
Horizon was THE BEST!! Prices were far better that competitors. I thoroughly researched, got estimates. Cost was very fair. Equipment well rated. Technicians were prompt, pleasant, well informed, accommodating. Very skilled in solving issues related to installation through no fault of their own, just the structure of my building. My totally new heat pump is state of the art!! Very efficient!! I am very pleased & will recommend Horizon to friends & relatives!! Thank you Scott, Adam, Dominic, Sean, Ryan - THE BEST!! ... read more
Business response:
Karen, we always appreciate reading reviews like this about our team. Thank you for trusting us with the replacement of your home's heat pump! Please let us know if you have any further questions about your new state-of-the-art system; we are always here for you and your family.
I would recommend this co for any plumbing heating or air conditioning work . They just finished repairing my sewer drains at my house . I couldn’t be happier they did a wonderful job and handle the whole job . I recommend horizon to all my friends and people I come in contact with your co is e best at what you do thank you so much .
Business response:
Mr. Brendlinger, your recommendation means a lot to us. Thank you for trusting us with the repair of your home's sewer line. Take care.
Just had Horizon out to service the heat pump at the new-to-me house. They serviced the HVAC system at my previous house for years, so it was a no brainer to contact them for this house. I appreciate that their Dispatcher sends an email with the Technicians name and picture prior to their arrival so you know who you’re opening the door to. I also appreciate the honesty and integrity of the Technicians. In all the years that I’ve dealt with Horizon, they’ve never tried to upsell me anything or pressure me into any repairs... read more
Business response:
Wow, your review has made our day, Debra! Thank you for putting your trust in us with your home comfort needs.....especially now. We'll be happy to assist you anytime. We appreciate your business!
Joesph J. conducted a service call at our home today and he was very knowledgeable and helpful. He is someone who loves his job and it shows!
Business response:
Ms. Rogalski, thank you for sharing your feedback with us here on Facebook. We must agree, Joseph is a top-notch technician. We will be sure to share your recent review with him. Thank you for calling on us for your home service needs.
Frequently asked questions about Horizon Services
How is Horizon Services rated?
Horizon Services has a 4.9 star rating with 8,051 reviews.
When is Horizon Services open?
Horizon Services is open now. It is open 24/7.