Horizon Services's cover image
Claimed

This profile has been claimed by the business owner or representative.

Horizon Services

4.9

About this business

Horizon Services For over 30 years, Horizon Services has delivered expert heating, cooling, and plumbing service for homeowners in your Delaware neighborhood. From money-saving offers and same-day service to industry-leading guarantees, we’re committed to your complete comfort. Call anytime for 24/7 service including nights, weekends, and holidays with no emergency fees! Our highly trained technicians respect your home with drop cloths and booties. They respect your time by arriving on time, or your service is free! Our tea... read more

Location details

320 Century Blvd, Wilmington, DE, 19805, United States

Get directions
4.98,050 reviews
Select a rating
James Commons's profile image
James Commons 
recommend  Recommended
3 years ago

Fast,response, professional and personal approach to the home owner by all involved; 1st service call to sales and installation personnel 

Business response:

Mr. Commons, we strive to provide prompt, professional service for every Horizon customer. Thank you for your recommendation. 

Bruce Reid's profile image
Bruce Reid 
recommend  Recommended
3 years ago

Did a good, professional job in installing a new hearing unit. A little disappointed as a couple of minor follow up issues reported through their CS were not addressed. 

Business response:

*Update: Mr. Reid, we are following back up with you to ensure your concerns have been addressed to your satisfaction. Please let us know if you have any further questions; we are always here for you. 

Jean Saalman's profile image
Jean Saalman 
recommend  Recommended
3 years ago

Horizon installed our new heating and cooling system quickly andwith professional accuracy. We had questions afterwards and their response was expedious. 

Business response:

Jean, thank you, for calling on Horizon to replace your heating and cooling systems. We take pride in our work and are happy to answer questions you may have! 

Barbara Hagerty's profile image
Barbara Hagerty 
recommend  Recommended
3 years ago

Horizon provided phenomenal service. They were out on time, provided quality service and work. I appreciated that they were upfront with pricing and reviewed my options for the plumbing work that was done. All of the staff have been courteous and professional. 

Business response:

Ms. Hagerty, Thank you for giving us the opportunity to service your home and for the time you took out of your day to share your gratitude and recommendation with us here on Facebook. 

Sarah Dari's profile image
Sarah Dari 
recommend  Recommended
3 years ago

David Darinsig Great Hard working man 

Business response:

Ms. Dari, Thank you for your kind words about David. 

Robert Chevere's profile image
Robert Chevere 
recommend  Recommended
3 years ago

The tech was very professional and knowledgeable, he explained to me my options to fix the problem with my garbage disposal and how to take care of it after installation. The price was reasonable and he left the area clean after he was done. I was very satsatisfied. 

Business response:

Mr. Chevere, We are pleased to learn of our technicians great work and the time he took to explain the work being performed and the care for your garbage disposal in the future. Thank you for your recommendation and trusting us here at Horizon to do the job. 

Jane Stant's profile image
Jane Stant 
recommend  Recommended
3 years ago

I've be doing business with Horizon for quite a few years. I've bought my heat pumps from them and always had Horizon do the routine servicing on them. I have not needed any repairs. The service techs are knowledgable and efficient in performing the required tasks. I would definitely recommend Horizon. 

Business response:

Ms. Stant, Thank you for continuing to be a loyal customer to us here at Horizon. We are so grateful for loyal customers like yourself and are pleased to hear that your systems are running efficiently with the maintenance from our team. We thank you for your business and look forward to working with you in the future. 

Judy Rosenberg's profile image
Judy Rosenberg 
recommend  Recommended
3 years ago

Skways friendly always on time always know what they are doing 

Business response:

Ms. Rosenberg, Thank you for taking the time out of your day to share your appreciation with us. 

Terry Reed's profile image
Terry Reed 
recommend  Recommended
3 years ago

Horizon Services gets 5 stars! Alex arrived and quickly diagnosed our issue. . .UGH a new system was needed. He contacted Amy who arrived the next morning to give us our options that fit in our budget. Our system was well over 20 years and not cost effective. We upgraded and got a better system. Adrian, Da'Quan and Matt arrived on Tuesday morning to install our new system. These guys know their stuff! Thank you Horizon services for doing a great job for us! We will recommend you for your quality, professionalism and knowledg... read more

Business response:

Terry, We are thrilled to hear that Alex was able to diagnose the problem and Amy was able to help you with the financials, we will pass along the praise. We are committed to providing our customers with superlative customer service and are happy to hear that Adrian, Da'Quan and Matt were able to help your family. Thank you for sharing your experience with us here on Facebook. 

Frequently asked questions about Horizon Services

How is Horizon Services rated?

Horizon Services has a 4.9 star rating with 8,050 reviews. 

When is Horizon Services open?

Horizon Services is open now. It is open 24/7.