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Hotshots Sports Bar & Grill
- Restaurants
- Saint Charles, MO
About this business
Location details
1636 Country Club Plaza Dr, Saint Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:30 a.m. | |
| Tue | 11:00 a.m. to 1:30 a.m. | |
| Wed | 11:00 a.m. to 1:30 a.m. | |
| Thu | 11:00 a.m. to 1:30 a.m. | |
| Fri | 11:00 a.m. to 1:30 a.m. | |
| Sat | 11:00 a.m. to 1:30 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Sabrina was horrible and the bartenders are more worried about regulars than anything... if someone is going to but them a shot then you are in:...
I'm not going to mince words; I was never good at it, and I'm not going to start now. Tonight I went to have a few beers and play some pool with a friend. For over an hour we failed to have one single server come up and greet us, ask us for a drink, anything. I think the final count was about an hour and a half. Around 30 minutes in (when I initially arrived) we decided that we were going to just get our drinks/food from the bar. The bartender, while making it clear that she was leaving soon and was quite ready to, helped u... read more
Business response:
Ok, hope you'll give us another shot sometime. We appreciate your business.
Business response:
Hi Rachael, Thanks for coming to visit us. Sorry to hear about your negative experience. Please PM us so we can collect details and work to make it right for you. We appreciate your business and hope to hear from you soon. - JB
I could go on and on but let me sum it up as short and sweet as possible: 1) Server sees us sit down, walks in the other direction and flirts with table of drunk men 2) Finally get service, and get the wrong food 3) Manager asks US what THEY should do about the problem 4) Server says "Oops! Must not have been paying attention!" Laughs, no apology, and walks away 5) Woman with no uniform on (not sure if she's employed there or not) sits on the serving counter (where cooks place prepared food) in booty shorts. Terrible. Disgus... read more
Business response:
Catherine, Thanks for coming to visit us and taking time to leave your feedback. Our apologies for the service during your recent visit. We would love to collect more info from you on your visit and work to make it right. Please PM us so we can get further details. Thanks much, and once again, our apologies. Hope to hear from you soon. - JB
Sucked balls . Honestly I'd rather get food and a drink from a 3rd world country.
Business response:
Hi Dan, We would like to hear more about your visit and find out the issues. Please PM us info when you can. Thanks. - JB
I came in recently and had some of the worst service I have ever experienced. I had to go up to the bar and ask if our server was still there and to get my drinks. The other people that met me there, never got their drink or food order taken and had to order through the bartender. Normally this would be one thing but the fact that she came up to me at the end and said "is this all your going to tip?" Was the most unprofessional thing I've ever experienced. If you go there do not get served by Hila, unless you enjoy being for... read more
Business response:
Hi Sydney, Thanks for coming to visit us and taking time to leave a review. Sorry to hear that the service was not up to our standard on your recent visit. We apologize for that. We would love to get more info and work to make it right for you. Please PM us so we can collect details on your visit. Thanks much, hope to hear from you soon. - JB
This place is the worst. I've been in there a few times and the girls always have a huge attitude with me for no reason. I remained sort of loyal to this place until I went in there the other day and was completely refused service! But they happily served my underaged friend without and ID. I had my son with me so I asked for a high chair which they didn't have. I wasn't really mad about that considering it's a bar environment. What made me want to never come back was when Hila one of the waitresses there who I know from e... read more
Frequently asked questions about Hotshots Sports Bar & Grill
How is Hotshots Sports Bar & Grill rated?
Hotshots Sports Bar & Grill has a 4.1 star rating with 1,565 reviews.
When is Hotshots Sports Bar & Grill open?
Hotshots Sports Bar & Grill is open now. It will close tomorrow at 1:30 a.m.