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HotShots Sports Bar & Grill

4.0

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Location details

1239 S Laclede Station Rd, Webster Groves, MO, 63119, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 1:30 a.m.
Tue11:00 a.m. to 1:30 a.m.
Wed11:00 a.m. to 1:30 a.m.
Thu11:00 a.m. to 1:30 a.m.
Fri11:00 a.m. to 1:30 a.m.
Sat11:00 a.m. to 1:30 a.m.
Sun11:00 a.m. to Midnight
4.01,018 reviews
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Anonymous 
recommend  Recommended
a year ago

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Kellie King 
2 years ago

Been coming here for 5 years or more to watch the Packers game every Sunday during football season. Last week they stopped serving food at 12:30pm and we weren’t notified until 1:30 or 2pm that they weren’t serving food— apparently they were so backed up w orders. My brother didn’t even know what he ordered as it did not come like it was advertised on the menu. The place wasn’t as busy as it usual is. I filed a formal complaint on the website but would love for either the manager over Vernon (manager of Hotshots, supposedly)... read more

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Kellie. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(314) 755-1550 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more

JanMikal Douglas Pool's profile image
JanMikal Douglas Pool 
4 years ago

picking up orders from this location is always a chore. The bartenders are rude or at least one in specific is rude. Several times I've gone in and told them what I was there to pick up and they simply turn around and walk away without so much as one moment I'll check on that. And then they return from the kitchen after I assume having checked on it and don't say a word to me. No that'll be up in a moment and know I'll be about 10 minutes nothing. They just go about their business and pretend I don't even exist. During the p... read more

Mark W Davenport's profile image
Mark W Davenport 
5 years ago

poor quality food way to expensive for quality. portions on tacos are a joke. iceberg lettuce is garbage for 9$ tacos have your chef go to mission and see how a real taco is made. no mint in my Moscow mule. was charged 2.50 for a shot of ginger beer keep in mind thats a soda no alcohol. server was nice as pie tho 

Malissa Hernandez Murnan's profile image
Malissa Hernandez Murnan 
6 years ago

We do to go good from there often and this time was awful! The burgers were like bricks and the food not fresh at all. I hope they just had an off night. 

Lisa Huffman's profile image
Lisa Huffman 
6 years ago

weak drinks that are expensive, food portions small for price, service okay 

Rickard Tarzwell's profile image
Rickard Tarzwell 
6 years ago

I came to pay my respects to Officer Langsdorf even though I never knew the man or any of his family. It took 25 minutes to get the mini tacos appetizer and another 25 minutes to get the gyro tacos with tater tots. Both were cold when I got them. I have eaten twice at this Hot Shots, and my experiences each time were below average. It will take another event to bring me back. 

Samuel Allen's profile image
Samuel Allen 
6 years ago

Horrible service. 4:00 on a Wednesday only 6 people in the bar with bartender and 2 servers. Took 15 minutes to get a beer each time we ordered. Bartender left about every 20 minutes for a 10 minute smoke break. Servers sat in the back at a table and were on their phones the whole time. When the manager showed up he went back and sat with them on his phone the whole time. 

Business response:

Hello, Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much. We notice that your rating was lower than we typically see from our guests. We would love to learn more about your visit and work to make things right if we can. Very sorry to hear about the service you received during your visit. Please let us know more about your visit by email at CustomerService@Hotshotsnet.com or this link-> https://goo.gl/tL3PGW and we would love to make this right for you. 

Alecia Breckenridge Hancock's profile image
Alecia Breckenridge Hancock 
6 years ago

Horrible service... Manager too busy playing pool to notice that all of our drinks are empty, and the servers are all hanging out talking.... pathetic! 

Frequently asked questions about HotShots Sports Bar & Grill

How is HotShots Sports Bar & Grill rated?

HotShots Sports Bar & Grill has a 4 star rating with 1,018 reviews. 

When is HotShots Sports Bar & Grill open?

HotShots Sports Bar & Grill is open now. It will close tomorrow at 1:30 a.m.