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Huntington-Hill Imaging Center - Fair Oaks
- Diagnostic Imaging
- Pasadena, CA
About this business
Location details
625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:30 p.m. | |
| Tue | 6:00 a.m. to 10:30 p.m. | |
| Wed | 6:00 a.m. to 10:30 p.m. | |
| Thu | 6:00 a.m. to 10:30 p.m. | |
| Fri | 6:00 a.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The MRI machine was apparently offline for several days. The office staff was good about informing me that my appointment was cancelled but getting rescheduled didn’t go smoothly. Communication with the automated system was unsatisfactory if the call didn’t relate to a very basic question. E..g. The preparation instructions were ambiguous and no human was made available until I learned that if asked for an agent twice you got a person . Staff at the facility were very good
Business response:
Thank you for reaching out and taking the time to share your experience Warren. I can only imagine how frustrating that must have been. I sincerely apologize for the inconvenience you encountered during the rescheduling process. We are diligently reviewing our phone lines to make the necessary changes for improvement. We appreciate your patience and understanding. Thank you again for taking the time to share this.
I run into some traffic and got there right at the time of my appointment. The woman at the check in was very nice and helpful and checked me right in. I just waited a few minutes before being called in. Anna was nice, efficient and was very experienced at her job. My ultrasound was a very stress free experience.
Business response:
Hi, Ellen. We appreciate the kind words and appreciate you taking the time to share a review!
Everyone is polite and professional
Business response:
Hi, Hung. Thanks for taking the time to share your positive experience. We truly appreciate it!
Very friendly and helpful reception. The technician very professional, friendly and helpful
Business response:
Hi, Antonia. We are thrilled to learn that you had a great experience!
The test was administered timely, took the amount of time indicated, and the medical staff was courteous and thorough.
Business response:
Hi, Julie. Thank you so much for leaving us an excellent review!
Everyone was very accommodating and helpful.
Business response:
Hi, Judith. Your feedback is highly appreciated. Thank you for the review!
Waited on me promptly, explained what they would be doing and began promptly. Unsure who assisted me.
Business response:
Hi, Deborah. We appreciate the kind words and appreciate you taking the time to share a review!
Very friendly and helpful front desk stuff. Compassionate and kind ultrasound technician.
Business response:
Hi, Amanda. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great customer service, very efficient
Business response:
Hi, Olivia. We are thrilled to learn that you had a great experience!
Frequently asked questions about Huntington-Hill Imaging Center - Fair Oaks
How is Huntington-Hill Imaging Center - Fair Oaks rated?
Huntington-Hill Imaging Center - Fair Oaks has a 4.8 star rating with 9,238 reviews.
When is Huntington-Hill Imaging Center - Fair Oaks open?
Huntington-Hill Imaging Center - Fair Oaks is closed now. It will open at 6:00 a.m.