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625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:30 p.m. | |
| Tue | 6:00 a.m. to 10:30 p.m. | |
| Wed | 6:00 a.m. to 10:30 p.m. | |
| Thu | 6:00 a.m. to 10:30 p.m. | |
| Fri | 6:00 a.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was told to arrive 15min ahead of appointment time (yes, I made an appointment for 10:45am, and I pre-registered on line); I was 25min early so some of my wait time was my own fault. When I arrived, Registration was amazingly fast - no more than 2 minutes. I then reported to the waiting room and my wait began. More and more patients added to the waiting population, but no patients were called back for their exams. Finally at approximately 11:05am, a manager-type person came out to the waiting room, apologized profusely, a... read more
Business response:
First, thank you for sharing your feedback with us. I can only imagine how frustrating your experience was, and I'm sorry you had to wait so long to be seen. Not to excuse the poor service, but I want to share with you what is happening. Staffing at radiology centers across the country is terrible right now. We get more technologists hired and trained, and then more staff change jobs (often to hospitals where the pay is higher). We have tried to balance the schedules, but unfortunately sometimes people leaving are not giving... read more
I am very happy with the service. I was able to make appointments; you call my insurance and get it approved, so I’m all set .. And the gentleman at Cordova that gave me my Mammogram was very nice and clear. Anna that gave me my ultrasound at Fair Oaks was also wonderful
Business response:
Hi, Anne. We appreciate the kind words and appreciate you taking the time to share a review!
Prompt and professional.
Business response:
Hi, Mona. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great service and attention to detail. Prompt and quick and great communication/beside manner by the technicians and staff. Fantastic experience as always.
Business response:
Hi, Grace. We are thrilled to learn that you had a positive experience!
Checking in was quick and easy. The wait time was short. The nurse was very kind and reassuring despite I was so nervous and scared. She did everything to make me comfortable. The doctor also was also very reassuring and explained what he was going to do completely. The biopsy was quick with minimal pain as he said. Thank you!
Business response:
Hi, Sandra. Thank you so much for leaving us an excellent review!
Very friendly and respectful
Business response:
Hi, Carl. Your feedback is highly appreciated. Thank you for the review!
Courteous, professional
Business response:
Hi, Rebbie. We appreciate the kind words and appreciate you taking the time to share a review!
Very quick, efficient and staff was cordial and nice.
Business response:
Hi, Todd. Thanks for taking the time to share your positive experience. We truly appreciate it!
Did not have an appointment but was seen in 15 mins. Great tech. Thank you
Business response:
Hi, Frances. We are thrilled to learn that you had a positive experience!
Huntington-Hill Imaging Center - Fair Oaks has a 4.8 star rating with 9,060 reviews.
Huntington-Hill Imaging Center - Fair Oaks is open now. It will close at 10:30 p.m.