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Huntington-Hill Imaging Center - West Covina
- Diagnostic Imaging
- West Covina, CA
About this business
Location details
1509 W Cameron Ave, suite d-100, West Covina, CA, 91790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 10:30 p.m. | |
| Tue | 6:30 a.m. to 10:30 p.m. | |
| Wed | 6:30 a.m. to 10:30 p.m. | |
| Thu | 6:30 a.m. to 10:30 p.m. | |
| Fri | 6:30 a.m. to 10:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Receptionist ask me " do yoy have an appointment" ? I told her after so many e mail and text of reminder from your office. I better have one. Your technician is wonderful, efficient and no time wasted. I have her last year. I am glad that your tenant rentenation is great.
Business response:
Florence, we continually look for ways to improve so we can earn 5 stars in the future. Thanks for reviewing and sharing feedback!
The checking in was fast and the staff were friendly and efficient. The wait time was very short and I was in and out quite quickly ,!second time coming here always always a nice experience 😊
Business response:
Hi, Yvonne. We are thrilled to learn that you had a positive experience!
The experience was overall good. And I got the result quickly. But the wait was too long. My appointment was at 10am. I came in at 9:15am. They didn’t take me in until 10:45am. It was very inconvenient as I reached back to work very late. Need to work on your wait times.
Business response:
First, thank you for sharing your feedback with us. I can only imagine how frustrating your experience was, and I'm sorry you had to wait so long to be seen. Not to excuse the poor service, but I want to share with you what is happening. Staffing at radiology centers across the country is terrible right now. We get more technologists hired and trained, and then more staff change jobs (often to hospitals where the pay is higher). We have tried to balance the schedules, but unfortunately sometimes people leaving are not giving... read more
Very polite, considerate and professional
Business response:
Hi, Linda. Thank you so much for leaving us an excellent review!
Technician and office staff were great. Very friendly and explained the steps. Online check-in was easy even though you ask for way too much info. If a patient texts a doctor's order when making the appointment, it should be shared with the office. A patient shouldn't have to upload it twice.
Business response:
David, we continually look for ways to improve so we can earn 5 stars in the future. Thanks for reviewing and sharing feedback!
Very sympathetic, kind, and proud.
Business response:
Hi, Christina. Your feedback is highly appreciated. Thank you for the review!
The location is easy but the entrance sign needs some improvement. Office staffers are friendly & helpful. Technician is friendly & courteous some signs may help the patients directions.
Business response:
Hi, Henry. We appreciate the kind words and appreciate you taking the time to share a review!
The receptionist was extremely helpful and understanding when my Doctor’s office told me the wrong day after I had driven 20 miles to get there at 7:00AM.!!!!!! The fellow who did my CT scan was very professional and efficient. A GREAT experience all around!! I highly recommend them!!
Business response:
Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!
I had excellent care. Both technicians were very professional and kind.
Business response:
Hi, Janine. We are thrilled to learn that you had a positive experience!
Frequently asked questions about Huntington-Hill Imaging Center - West Covina
How is Huntington-Hill Imaging Center - West Covina rated?
Huntington-Hill Imaging Center - West Covina has a 4.9 star rating with 3,117 reviews.
When is Huntington-Hill Imaging Center - West Covina open?
Huntington-Hill Imaging Center - West Covina is open now. It will close at 10:30 p.m.