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Hyatt Place Phoenix/Gilbert
- Hotels
- Gilbert, AZ
About this business
Location details
3275 S Market St, Gilbert, AZ, 85297, United States
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Breakfast offerings were repeated from one day to the next. The potatoes were lukewarm at best and the scrambled eggs were a touch too salty. The tub and sink in our room both drained slowly. On arrival, our shower gel was empty and it took 2 requests to get more. When we did get it, it was not placed in the shower receptacle; it was left out on the sink counter.
Rooms were very clean. Staff was friendly and helpful. Pool was clean and in good condition. Only downside was the waffle batter dispenser kept breaking but staff assisted acknowledging the need for a new one.
Business response:
Thank you, David. We appreciate your review!
Loved that the pool was somewhat warm!
Business response:
Hi, Lilley. We appreciate the kind words and are glad we could provide you with a positive experience!
The rooms are super old in the hotel is really expensive
Business response:
Hi Tania. We are sorry to see you did not have the experience you should have. If you would like to discuss your experience further, please reach out to us at (480) 899-5900. We would love the opportunity to make this right.
I was disappointed with the eminities in our room. No microwave. Stains on the floor. Dificult trying to go to the bathroom when door wont shut.For the money we paid it should have been better.Pulling up the Hotel there was a terrible sulfur smell. Room was very noisy. We could hear ppl in the hallway all hours of the morning.
Frequently asked questions about Hyatt Place Phoenix/Gilbert
How is Hyatt Place Phoenix/Gilbert rated?
Hyatt Place Phoenix/Gilbert has a 4.1 star rating with 3,048 reviews.
When is Hyatt Place Phoenix/Gilbert open?
Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.