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Hyatt Place Phoenix/Gilbert
- Hotels
- Gilbert, AZ
About this business
Location details
3275 S Market St, Gilbert, AZ, 85297, United States
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Spacious Nice and spacious rooms with very comfortable beds
Business response:
Hi, Kathy. Thanks for taking the time to share your positive experience. We appreciate it!
Room was ready 2 hours before check in, breakfast was nice and plenty of options
Business response:
Hi, Veronica. Thank you so much 😊
Outstanding staff Clean..well appointed rooms...terrific bed and pillows..kudos to Hyatt
Business response:
We truly appreciate you taking the time to share your experience. It means a lot to us to know that you enjoyed your stay, and we’re so glad we could make it a positive one. We hope to welcome you back again soon!
Business response:
We truly appreciate you taking the time to share your experience. It means a lot to us to know that you enjoyed your stay, and we’re so glad we could make it a positive one. We hope to welcome you back again soon!
The property staff were polite and courteous. The room could use better cleaning. The carpets need to be shampooed. Our kids feet were black from just walking on the carpet in the room barefoot.
Business response:
Thank you for taking the time to share your feedback. We're glad to hear that you found our staff polite and courteous—providing great service is very important to us. We also sincerely apologize for the cleanliness issues you experienced, particularly with the carpet. That is not the standard we aim to uphold, and we truly appreciate you bringing it to our attention. We’ve already shared your comments with our housekeeping team to ensure that this is addressed promptly. We value your feedback, and we hope to have the opport... read more
The staff was very friendly and helpful
Business response:
Thank you, Robin. We appreciate your review!
No complaints. Breakfast was good.
Business response:
Hi, April. We appreciate the kind words and are glad we could provide you with a positive experience!
The staff was very friendly and helpful. The room was clean and we got a good rate. The free breakfast was good. The only negative parts we had was the bed was box spring and hard, the shower was old and took a min to get going. The shower also doesnt close all the way so half of it is open so make sure to put a towel on the floor.
Business response:
The staff was very friendly and helpful. The room was clean and we got a good rate. The free breakfast was good. The only negative parts we had was the bed was box spring and hard, the shower was old and took a min to get going. The shower also doesnt close all the way so half of it is open so make sure to put a towel on the floor. Respond
The staff was amazing
Business response:
Hi, Marina. Thanks for taking the time to share your positive experience. We appreciate it!
Frequently asked questions about Hyatt Place Phoenix/Gilbert
How is Hyatt Place Phoenix/Gilbert rated?
Hyatt Place Phoenix/Gilbert has a 4.1 star rating with 2,647 reviews.
When is Hyatt Place Phoenix/Gilbert open?
Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.