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Hyatt Place Phoenix/Gilbert
- Hotels
- Gilbert, AZ
About this business
Relax in one of our 127 modern rooms, complete with a sleeper sofa. Conveniently located near Phoenix with easy access via the San Tan 202. Enjoy 24/7 dining, a large outdoor pool, and fitness center.
Location details
3275 S Market St, Gilbert, AZ, 85297, United States
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Layout of the room, cleanliness and great customer service.
Business response:
Good day Paul,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
Decent overall The room we had is oddly arranged,almost too big for a couple. The ac is great, towels were soft & fluffy, but the bedding is old and rough on the body. There’s a small fridge but no microwave, water pressure was decent with the sink outside of the toilet/shower room.
Business response:
Dear JanetThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
Great location!
Everything was good
Business response:
Good Day Lisa:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
Room I reserved was not available at check in. Checkout was a disaster. New employee working alone charged me twice for my stay by mistake.
Business response:
Good Day Gary:Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. Know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you.
Very Clean property
Business response:
Good Day Mr. StevenThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards
Frequently asked questions about Hyatt Place Phoenix/Gilbert
How is Hyatt Place Phoenix/Gilbert rated?
Hyatt Place Phoenix/Gilbert has a 4.5 star rating with 2,005 reviews.
When is Hyatt Place Phoenix/Gilbert open?
Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.