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Hyatt Place Phoenix/Gilbert
- Hotels
- Gilbert, AZ
About this business
Relax in one of our 127 modern rooms, complete with a sleeper sofa. Conveniently located near Phoenix with easy access via the San Tan 202. Enjoy 24/7 dining, a large outdoor pool, and fitness center.
Location details
3275 S Market St, Gilbert, AZ, 85297, United States
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The property had not laundry services/room; therefore, I was told to go across the street to another hotel to ASK if I could use their laundry room. Not a good deal for spending over $200 per night.
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. I appreciate you bringing that to our attention as we are committed to providing the best accommodations possible. Please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you.
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. I appreciate you bringing that to our attention as we are committed to providing the best accommodations possible. Please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you
Friendly front desk staff
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be.
Only one clerk at front desk had to check in multiple guests while pouring wine at the bar. Toilet was dirty including hair on the seat. Luckily, I used the bathroom first so I was able to clean it before my wife saw. Shade is broken in the room as well.
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. I appreciate you bringing that to our attention as we are committed to providing the best accommodations possible. Please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you.
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. I appreciate you bringing that to our attention as we are committed to providing the best accommodations possible. Please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be.
Highly recommended The staff was very accommodating. Great location and quiet rooms. Only negative is that the bathroom was very small and the wallpaper was bubbly, but not a big deal at all.
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
Close to family and clean. Blackout shade switch broken and room was dark. No maintenance available to fix for 3 night stay. Disappointed that there was no microwave. Cheap towels. Staff friendly 😊 Expected more from a Hyatt.
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. I appreciate you bringing that to our attention as we are committed to providing the best accommodations possible. Please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you.
Frequently asked questions about Hyatt Place Phoenix/Gilbert
How is Hyatt Place Phoenix/Gilbert rated?
Hyatt Place Phoenix/Gilbert has a 4.5 star rating with 2,160 reviews.
When is Hyatt Place Phoenix/Gilbert open?
Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.