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Hyde Park Jewelers - Denver, CO
- Watches
- Denver, CO
About this business
In 1973, Hyde Park’s CEO & founder Michael Pollak began his venture into the jewelry business by selling turquoise and American Indian pieces. His first “store” was the lawn of the University of Denver, where he attended school and completed his degree in retail merchandising. While in school, Michael had met Steve Rosdal who had recently moved to Colorado, and soon became Michael’s sole supplier. In 1975, the two joined forces as Native American jewelry traders and set out to expand upon their business. In 1976, recognizin... read more
Location details
3000 East First Avenue, Suite 243, Denver, CO, 80206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Carlos was very responsive and professional. He kept me informed with updates on my request and let me know as soon as the watch was available. He was so nice and personable. I really appreciate his hard work and dedication.
Business response:
Dear Tim Hirschfield , Thank you for reaching out and sharing your experience. We appreciate the positive feedback and we treat each post with the importance it deserves. Thank you for your business and for shopping with Hyde Park. All the best, Kathy Harmon Dobos director of Stores
I found Suzie Altman, Ed and Will in customer service excellent. I was overwhelmed with professionalism, kindness, caring and concern. I also found them all to have a sense of humor which was lovely in this day in age. Thank you for having such great excellent employees! Sincerely Marilyn C Litman
Business response:
Dear Marilyn, Thank you so much for reaching out and sharing your experience. We are fortunate to have exceptional associates on our team and that take such great care of our wonderful customers like you. We appreciate your business... thank you. Warm Regards, Kathy Harmon Dobos Director of Stores
Thanks to Hyde Park Jewelers for making my watch buying so fun. Jessica, Jihee, and Matthew are awesome. They were very professional and help me find a great watch. Just wanted to recognize all they do for my wife and I over the years.
Business response:
Dear Victor, Thank you so much for your kind words and for acknowledging 3 of our amazing professionals. We appreciate you, your continued business and your loyalty to Hyde Park. We look forward to serving you in the near future and in the years to come. Wishing you the best, Kathy Harmon Dobos Director of Stores
I can not recommend Hyde Park Cherry Creek enough. From the very first time I stepped foot into this watch-lovers wonderland, the staff (props to Matthew Chmara) were more than willing to bounce with me from JLC to Cartier to IWC to Tudor as I tried on and contemplated the many fine timepieces they have on hand. Matthew then graciously passed me off to Hain in their Rolex Boutique. As time as proven, across multiple purchases, Matthew and Hain have done a phenomenal job listening to me and understanding my goals and des... read more
Business response:
Dear Mr. Hoefer, Your words mean so much to our entire team and we feel humbled by your review. We treat all feedback as a gift, and we sincerely want to thank you for taking the time to share your experience. We do appreciate you and our business relationship. We look forward to taking great care of you always. All the best to you, Kathy Dobos Director of Stores
Excellent service from my sales associate Hain. Hain was extremely knowledge and so gracious during each and every one of my interactions with Hyde Park. She was so patient as I bugged her with a lot of watch questions and i appreciate that! Even more, when I finally did buy a watch she made sure to follow up and ensure everything was in order and whether i needed any additional assistance. I will definitely be doing additional business with Hyde Park in the future.
Helpful customer service. Matthew Chmara was professional and courteous. Hyde Parks policy of stamping a large red non-refundable, no exchanges or credits on the receipt as they were sizing my watch was a definite negative. Left me feeling apprehensive about my purchase of a brand new $8k+ Cartier watch and wondering if there was something wrong with the product. Hyde Park should stand behind their products and customers should be assured that their happiness and satisfaction is paramount.
Business response:
Nicole, Thank you for your feed back and the 4 star review. We do stamp the receipts when we size a watch as we assume it will be worn out and not given as a gift. Our policy is that if a watch is worn, we cannot accept it back as a return, as it is now a used watch. Please rest assure that if you have an issue with the watch we will do what we can to resolve it and make you happy, including exchanging it for you. If you have any further question or would like to talk more about this please feel free to call me at 303-333-4... read more
Susi has been absolutely amazing. It’s been great working with an adult for a change. This has become the only jewelry store I shop any more. For on hand items or custom
Business response:
Steven, Thank you for the 5 star review. We think Susi is amazing too! We look forward to helping you again many times in the future.
I worked with Matthew, and had a fantastic experience! If you are in the market for a luxury timepiece I highly recommend this establishment, and I highly recommend that you ask for Matthew. He knows his stuff, is very kind, and is extremely prompt in communication. Thank you Matthew and Hyde Park for everything! I love my new Tudor Black Bay Fifty Eight!
Business response:
Dear Chris M, Thank you for your feedback and the acknowledgement of Matthew about your experience. We are fortunate to have Matthew as part of our Hyde Park team and delighted that you cared enough to share. We appreciate you and your business. All the best, Kathy Harmon Dobos Director of Stores
Great process for designing our ring. Good consistent feedback and clear expectations.
Business response:
Thank you Steven for the feedback regarding your Custom design. We are fortunate to have Sales Professional's like Sean as part of our Hyde Park team to ensure a wonderful experience. Warm Regards,Kathy Harmon Dobos Director of Stores
Frequently asked questions about Hyde Park Jewelers
How is Hyde Park Jewelers rated?
Hyde Park Jewelers has a 5 star rating with 646 reviews.
When is Hyde Park Jewelers open?
Hyde Park Jewelers is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com