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9604, 51 Ave NW, Edmonton, AB, T6E 5A6, Canada
Get directionsFast, efficient and professional service! Needed a replacement done - James contacted me within minutes and was able to arrange for same day replacement of my water tank. The team that arrived were young guys who were so polite and professional and adhered to covid rules. 10/10 would recommend.
Business response:
Hi Andrea thanks for sharing your experience with Andrew and Dawson. We appreciate the feedback !
Drain plug Guys did an excellent job of cleaning the line... They were fast to show up and explained whet they needed to do excellent job .... Great customer service... Thanks folks
Business response:
Thanks for sharing your drain clearing all. We appreciate the feedback.
Kitchen Sink Plugged My kitchen sink was backed up. The clog was in the kitchen sink secondary line in the basement. I tried unsuccessfully to clear it myself through the basement cleanout. Coryell and Dawson arrived the next morning as promised. They explained first the cost and procedure for sewer jetting before starting. As the cleanout is located in a finished basement bedroom, they opted for cleaning through the under the kitchen sink cleanout, to minimize any possible mess. Sewer jetting uses lots of high pressure wate... read more
Business response:
Hi Brian thanks for sharing your experience with Coreyell and Dawson. We will certainly pass it along and let them know the kind words you left for them. Thanks for the service call we appreciate the opportunity.
Hot water heater Old heater sprung leak on weekend. Agreed to wait until Monday to avoid extra service charges. Kaden arrived on schedule. Old tank removed and new one installed within an hour.
Business response:
Hi Merv thanks for sharing your service experience and letting us know how Kevin did on your call.
Air conditioning service Our air conditioner appeared to be working properly but was not cooling. This was during a stretch of extremely warm weather. The service technician, Todd responded fairly promptly, was very personable and very knowledgeable. He was able to help us very quickly and gave several tips for how we could maintain the unit and possibly avoid future service calls. I would not hesitate to use this company again or to recommend them to others
Business response:
Hi Shelley thanks for sharing with us. We appreciate the feedback and we will pass the message along to Todd!
Plumbing in basement Kitchen drain under basement slab was split wide open after years in the ground. Coreyell and Tyler diagnosed the issue and jack hammered the rupture pipe all the way out and connected new plastic to the main. A difficult job for sure, these guys did a great job uncovering the problem, hauling away the mess and replacing bad plumbing with new. They were careful not to excavate more than necessary and were diligent in showing their work. Did a decent job on cleanup as well, I would hire them again.
Business response:
Thanks for letting us know how your dig was in your basement and how Coreyell and Tyler kept your home clean during this very messy process. We appreciate your feedback.
Hot water heater control replaced The control unit on our hot water heater failed - of course on the Easter long weekend. Despite that, my inquiry was answered within minutes on a Saturday night, the problem diagnosed and technician arrived within 5 minutes of the scheduled time and completed the work within ½ an hour. Professional, courteous, and EXCELLENT communication. Highly recommend, absolutely would use again. We have hot water again!
Business response:
Thanks for sharing how your service call was. We appreciate the feedback!
Water Main Valve Fix James came over and was super friendly and helpful, explained the issues I was dealing with and what kind of preventative maintenance I can do myself in the future. I'll need to have him come back to address the leaking faucet that made me realise (disastrously) that my water main shut off valve was malfunctioning, but it's all working great now!
Business response:
Thanks for letting us know how your service call went and how James did on your call!!
Purchase and installation of two home furnaces The quote given for two new furnaces with installation was delivered as promised. The installers arrived on time and completed the work in a very timely manner. Everything was left looking great and all debris was cleaned up. Great work and thank you for a job well done! Would definitely go to this company again if needed and would recommend to anyone in need of a new furnace or repairs!
Business response:
Hi Susan thanks for letting us know how you feel bout your install. We appreciate the feedback and keep us in mind for the future. James
Hydro-Flo Plumbing & Heating ltd. has a 4.7 star rating with 1,266 reviews.
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