Hydro-Flo Plumbing & Heating ltd.

John 

on HomeStars

3 years ago

Repairing a leak in the water line. I was told the technician was going to be at our home at approximately 9:30. When he wasn't here by 11:30, I emailed the company as to his whereabouts. He phoned me before 12:00 and indicated he had a meeting right away and would be at my home around 1:00. He arrived around 12:50 and apologized for being late. Apparently, there was a mix up in the office and my project was not put on anyone's schedule. They were very apologetic. Having said that, I was very pleased with the service itself.... read more

Private User 

on HomeStars

3 years ago

Highly recommend! Tyler and Andrew Installed and moved a new water heater. They also moved some pipes. I’m very happy with the work, quote was reasonable. I will definitely use them again. Highly recommend! 

Andrea 

on HomeStars

3 years ago

Fast, efficient and professional service! Needed a replacement done - James contacted me within minutes and was able to arrange for same day replacement of my water tank. The team that arrived were young guys who were so polite and professional and adhered to covid rules. 10/10 would recommend. 

Private User 

on HomeStars

3 years ago

Drain plug Guys did an excellent job of cleaning the line... They were fast to show up and explained whet they needed to do excellent job .... Great customer service... Thanks folks 

Brian 

on HomeStars

3 years ago

Kitchen Sink Plugged My kitchen sink was backed up. The clog was in the kitchen sink secondary line in the basement. I tried unsuccessfully to clear it myself through the basement cleanout. Coryell and Dawson arrived the next morning as promised. They explained first the cost and procedure for sewer jetting before starting. As the cleanout is located in a finished basement bedroom, they opted for cleaning through the under the kitchen sink cleanout, to minimize any possible mess. Sewer jetting uses lots of high pressure wate... read more

Merv 

on HomeStars

3 years ago

Hot water heater Old heater sprung leak on weekend. Agreed to wait until Monday to avoid extra service charges. Kaden arrived on schedule. Old tank removed and new one installed within an hour. 

Shelley 

on HomeStars

3 years ago

Air conditioning service Our air conditioner appeared to be working properly but was not cooling. This was during a stretch of extremely warm weather. The service technician, Todd responded fairly promptly, was very personable and very knowledgeable. He was able to help us very quickly and gave several tips for how we could maintain the unit and possibly avoid future service calls. I would not hesitate to use this company again or to recommend them to others 

Private User 

on HomeStars

4 years ago

Plumbing in basement Kitchen drain under basement slab was split wide open after years in the ground. Coreyell and Tyler diagnosed the issue and jack hammered the rupture pipe all the way out and connected new plastic to the main. A difficult job for sure, these guys did a great job uncovering the problem, hauling away the mess and replacing bad plumbing with new. They were careful not to excavate more than necessary and were diligent in showing their work. Did a decent job on cleanup as well, I would hire them again. 

Private User 

on HomeStars

4 years ago

Hot water heater control replaced The control unit on our hot water heater failed - of course on the Easter long weekend. Despite that, my inquiry was answered within minutes on a Saturday night, the problem diagnosed and technician arrived within 5 minutes of the scheduled time and completed the work within ½ an hour. Professional, courteous, and EXCELLENT communication. Highly recommend, absolutely would use again. We have hot water again!