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Hydro-Flo Plumbing & Heating ltd.
- Heating & Air Conditioning/HVAC
- EDMONTON, AB
About this business
Location details
9604-51 ave, EDMONTON, AB, T6E 5A6, Canada
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Repair kitchen stack and replace inducer motor on one Bryant furnace Kevin, technician was Prompt, Knowledgeable, Courteous, Excellent Service and Professional 5/5! Would definitely hire again!
Business response:
Hi Charles thanks for sharing your experience with Kevin!!!
New drain plumbing There were no issue with the service provided. Unfortunately they charge a quote fee of $90 just to come look at the job. They did end up taking it off the total job fee at the end of the job. Makes it hard to lose money if you don’t want to commit to them. I asked for a detailed breakdown of the cost which was never provided. There workmanship is fantastic just need better communication.
Business response:
Hi Holly. I took at look a at the work order and it looks like Travis may have been passing information to your partner more. Accept our apologies.
Replace hot water tank Travis did a great job. Very prompt and clean which I appreciate with small kids as it was winter. He was very friendly and very kind to answer all my questions. Great service from phone call to completion. Highly recommend
Business response:
Thanks for the review. We will definitely share with Travis!!!
Sewer Blockage Sewer line was plugged. When making the appointment they rearranged their schedule to work with mine. The guys were awesome. I Highly recommend this company for their impeccable customer service.
Business response:
Thanks for sharing your recent service experience. We appreciate the work!!
new heater for garage shop and repair old furnace Awesome service, very reliable crew , quotes relatively close , they really went above and beyond to install the new furnace in small shop and repair my old furnace in upstairs office
Business response:
Thanks for sharing your recent service call. We will pass along to Nevin and Andrew!
Hot Water Heater - N0 Pilot Light The pilot light in my Hot water tank was out. I tried many times to relight it with no success. Kevin arrived and got it going on the first try. Service was excellent from the original phone call right to the service call. Great communication from Tammy in the office and Kevin on the service call timing.
Business response:
Thanks Bob for sharing your recent service experience. We appreciate the feedback and we will share with Tammy and Kevin.
Replacement of hot water tank Kevin was very friendly and polite. He gave us complete information about the issue and the plan. Installation went really well considering the size of the water tank. Great customer service. Great job, Kevin and Eric!
Business response:
Thanks for sharing your service call with Eric and Kevin and your Rheem tank. We will share with them for sure !
Repairing a leak in the water line. I was told the technician was going to be at our home at approximately 9:30. When he wasn't here by 11:30, I emailed the company as to his whereabouts. He phoned me before 12:00 and indicated he had a meeting right away and would be at my home around 1:00. He arrived around 12:50 and apologized for being late. Apparently, there was a mix up in the office and my project was not put on anyone's schedule. They were very apologetic. Having said that, I was very pleased with the service itself.... read more
Highly recommend! Tyler and Andrew Installed and moved a new water heater. They also moved some pipes. I’m very happy with the work, quote was reasonable. I will definitely use them again. Highly recommend!
Frequently asked questions about Hydro-Flo Plumbing & Heating ltd.
How is Hydro-Flo Plumbing & Heating ltd. rated?
Hydro-Flo Plumbing & Heating ltd. has a 4.7 star rating with 1,266 reviews.
When is Hydro-Flo Plumbing & Heating ltd. open?
Hydro-Flo Plumbing & Heating ltd. is open now. It is open 24/7.