This profile has been claimed by the business owner or representative.
Hyundai of Pharr
- Car Dealers
- Pharr, TX
About this business
Location details
1605 W Expy 83, Pharr, TX, 78577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Worst experience ever. Sales man Randy “helped me “ get my grandma into a car he never mentioned what features the vehicles has she liked the Kona but this kid pushed her into a venue. Never sat with us always doing something else very very vague. We went back the next day with another sales man and he was very very helpful. Randy saw I didn’t go back to him and told everyone in the dealership like he was in high school that we didn’t go with him. Very very UNPROFESSIONAL. my father and sister all tried to get a vehicle and ... read more
Business response:
Jazmine, I appreciate you taking the time to share your feedback regarding your recent visit here at Hyundai of Pharr and would like the opportunity to discuss the level of customer service that you have received from our Sales Team. Can you please send your contact information to me? I look forward to hearing from you. Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
Pésima atención no recomiendo ni lo más mínimo pararse aquí el personal pésimo todos con su cara nadie sabe nadie te quiere ayudar mejor vallan a otra agencia tiene pésimo servicio
Business response:
Gaby, Your review is important to us here at Hyundai of Pharr and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
set up appointment today to have my cars ac looked at, had a 11:30 appointment. I receive a call at 4 pm that they are short staffed and was not even able to look at my car. why did I even set an appointment? boo this place.
Business response:
Jason, We take our customer feedback very seriously and would like the opportunity to discuss your most recent experience with our Service Department. Would you please send your preferred contact method to me? Thank you, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
I have been waiting for 2 hours for an oil change. There were 2 people ahead of me and they are still here.
Business response:
Roy, I would like to speak with you about your wait time and service experience here at Hyundai of Pharr. We take your satisfaction seriously, so please reach out to me when you have a moment to discuss this further. Thank you, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
Can’t seem to get good service from this location whether it is in regards to sales or service. Very disappointed.
Business response:
Alicia Rose, Your feedback is important to us here at Hyundai of Pharr and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
RecommendedI'm very disappointed with the services and I'm going to disseminate this information to all your pages so everybody will know how incompetent your services is, Imagine I send my Hyundai Kona Lime green color on October and for 6 months it was stucked there because of the reason that you can't find the parts,yes you gave us the rental car but it's not the way I want it. The car was just turned over yesterday April 15 , after almost 6 months , why not keep it there for years?... I keep on calling and the person responsible ... read more
Business response:
Anabelle, Please know that I take your feedback seriously. I would like to discuss your concerns regarding the timeliness of your service experience and the level of communication you received from our team. Please send me an email with your preferred contact information to discuss this further. Thank you, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
I very disappointed whit service , Joshua never call to me to give me status about my car and wend I try to contact him don’t pick up the phone , and I now is Joshua only becouse the other employe said me the name , I think need to work whit more service , like send text , status about you’r car .etc….. sorry but is true
Business response:
Antoneo, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service and communication experience. Can you please email me at RSarinana@penskeautomotive.com with your preferred contact information? I appreciate your time! Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
They are the worst. we got a car at the begining of november we cant get the license plates. They keep.saying. there is a problem with the title and the state of texas wont do the registration. BUT NOBOdY does anything to fix this problem DONT. BUY YOUR CAR HERE .
Business response:
Carlos, I would the opportunity to speak with you about your experience and to learn more about your recent experience with us. Would you mind private messaging me with your preferred contact information? If you prefer, you can send an email to me at RSarinana@penskeautomotive.com. Thank you! Sincerely, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
pinche mugrero que venden took 2018 sonata to fix the brakes 3 times and at the end they said that there is nothing wrong with it but the brakes wont work when its wet... WTF! another thing is that when its really cold the car wont start. staying with Toyota thank you my 2004 works perfectly fine and brakes wet or not! and it can be freezing cold and WILL start at the first try.
Business response:
Sergio, We work hard to properly diagnose and resolve all issues that are brought to our attention. I regret to learn that you are not happy with your experience with our Service Department. Please contact me with your preferred contact information when you have a moment to discuss your experience. Best regards, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com