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iAqualink app - Carlsbad, CA
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
The iAquaLink Automation system has proven itself crucial in the multimillion dollar homes I serve. At times these places are are rented to a select clientele. Some may call them masters of the universe. The ability to have lockouts on portions of the menu can mean $10,000 in propane if the guests do an internet search and figure out how to turn on a pool heater and set it to 90F which is exactly what happened at a another location with the other P brand. I’m starting to think the P stands for poorly designed. Thanks Zodiac ... read more
Business response:
Hi KauaiKeiki, We really appreciate your glowing review, thank you so much! It means a lot coming from a pool professional like yourself. Mahalo! - iAquaLink Support
It’s one of the few things I can count on these days. Works perfectly all the time. My pool guy loves it too. At first there was a problem with freeze protection. The pool would not plum by itself. So I had to get up from bed and plum it myself with 5 to 10 gallons of water at 2 or 3 in the morning! It was awful. But we discovered the cap on the first filter basket was leaking air. Once replaced the system worked perfectly.
Business response:
Thanks for sharing your first-hand experience, Jim! It's always a pleasure to hear from satisfied customers like yourself. We're happy to hear that you discovered the air leak and now have a perfectly-working system. Happy swimming! - iAquaLink Support
Great app. Control at the top of fingers
Business response:
Thank you for your review, Blr blr! We really appreciate your taking the time to share your experience with us. Have a great swim season! - iAquaLink Support
Please put out a update to add the color Red as a stand alone color to select for the lights.
Business response:
Thanks for rating the app, AlwaysChilling! The color options available in the app depend on the physical lights installed in your pool. For many types of lights, the color red does not adequately illuminate the pool, due to its longer wavelength, and is therefore not designed for use as a solo color. Thanks to customer feedback such as yours, Jandy now offers Infinite Watercolor lights, which are capable of any color in the rainbow, including red. If we can assist further, please let us know at (800) 822-7933 or iaqualinkfee... read more
I like it, but have not used any other pool pump app so Nothing to compare. I find it easy to use, however, when you make a change to time or speed in the app you must turn off the pump and restart in order for the change to actually happen. In other words, it’s not instant.
Business response:
Thank you so much for your feedback and rating, Lola! Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything specific, please give us a call at (800) 822-7933 and we'll be happy to assist. Happy swimming! - iAquaLink Support
The app is very simplistic. System response is slow. App tells you on/off but that is about it. But it works so I am happy with it.
Business response:
Hi sport10010, Thanks for your feedback. The settings available in the app depend on the features of the hardware connected to it. Comments from users like you help guide our future product developments, and we'd love to learn more. You can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Thank you for all your attention detail and the support you are constantly giving. You are greatly appreciated. Merlin
Business response:
Thank you so much for your kind words, Merlin! We really appreciate your taking the time to share your experience with us. Have a great pool season! - iAquaLink Support
I have figured out that it is not the Pool Equipment that’s the problem. It’s a service coming in your Wi-Fi the updates that’s what messes up the Pool Equipment. Spectrum is a problem when they upgrade they downgrade the Pool Equipment terrible way to do business. The pool company that takes care of my pool always wants to blame it on the aquatic system. You need a new one no what we need is a decent, fiber, optic or whatever it is for your Wi-Fi
Business response:
Thanks so much for your review! We appreciate your sharing your tip about the wifi. Connectivity issues are typically due to the wifi signal strength outside the walls of your home, where the pool equipment is located. We recommend that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If you would like assistance, our customer support team can help you improve your wifi signal and ensure your app stays connected. You can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra... read more
Ok, so I got a Robotic Polaris cleaner and it worked ok. Originally the app could start the cleaner etc. then I started getting an error, I thought it was with the cleaner and took it to get serviced. It helped but I kept getting the error again. I was very frustrated and thought I was going to have to replace this expensive cleaner. Then, out of the blue a miracle happened. Arguably the best app update of all time. They added scheduling for the cleaner which makes life so much easier, but even more important, somehow the er... read more
Business response:
Thank you so much for your feedback, Mase407! We're so glad to hear the app and cleaner are now working well for you, though if you have any issues in the future, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists are always happy to help. Enjoy your clean pool! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,475 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.
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