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Indian Motorcycle of Lexington

4.7

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Location details

1973 Bryant Rd, Lexington, KY, 40509, United States

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4.7730 reviews
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John C.'s profile image
John C. 
2 months ago

Great experience! Everyone was great from Randy at the Indiana office to Christy and the guys at the Lexington dealership. 

Business response:

John, we appreciate you taking the time to leave a review. Feedback from our customers is so very important. Please let us know how we can be of service in the future. Thanks, Indian Motorcycle of Lexington 

Jason D.'s profile image
Jason D. 
3 months ago

Very friendly staff from the GM and Finance Mgr just spending time in conversation with me to Steve the salesperson making me feel comfortable with the experience. Also had positive interactions with McKenzie and Jason with parts and service patiently helping me while I changed my mind with several outfitting decisions in customizing the bike I purchased. Overall very positive experience. 

Business response:

Feedback from customers like you is how we continually improve our customer service experience. So we just wanted to take a moment to thank you, Jason for letting us know how the team did. You are appreciated! Thanks, Indian Motorcycle of Lexington 

Darren C.'s profile image
Darren C. 
3 months ago

Great experience. The staff was very knowledgeable and helpful. The process of buying my sons first Indian motorcycle could not have been any better! Steve helped us and answered all our questions. George made the buying experience very easy. And Jordan was excellent in finding us a great deal. The girls up front, Christie and McKenzie, were very nice and eager to help. Could not have gone any better. We will definitely be back. 

Business response:

We are so happy to hear our team took great care of you, Darren! Thank you for taking the time to rate us! Thanks! Indian Motorcycle of Lexington 

Keith M.'s profile image
Keith M. 
4 months ago

Knowledgeable staff. Good experience. 

Business response:

Hi, Keith. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Indian Motorcycle of Lexington 

Scott K.'s profile image
Scott K. 
6 months ago

Installed driving lights on my Challenger .great job Richard and Tony 

Business response:

Hi, Scott. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Indian Motorcycle of Lexington 

Jason G.'s profile image
Jason G. 
6 months ago

Cost was not discussed up front so service expectation and costs were not clear. Service performed did not equal recommended service per Owners Manual. Service interval mentioned did not match service interval in Owners Manual. 

Business response:

We appreciate your feedback, Jason. We would love the chance to resolve this with you. Please give us a call at (859) 303-6229 or email chris_clark@tomwood.com. Thanks, Indian Motorcycle of Lexington 

Victor H.'s profile image
Victor H. 
6 months ago

Grateful they were willing to accommodate my work schedule. The whole process was seamless, and they kept me informed both while is was in their showroom as well as reaching out via text and phone calls. Steve, Jordan, and George were really good to work with. Much appreciated. 

Business response:

Hi, Victor. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, Indian Motorcycle of Lexington 

Mitchel F.'s profile image
Mitchel F. 
7 months ago

Everyone was professional and very accommodating 

Business response:

Mitchel, we appreciate you taking the time to leave a review. Feedback from our customers is so very important. Please let us know how we can be of service in the future. Thanks, Indian Motorcycle of Lexington 

Scott K.'s profile image
Scott K. 
7 months ago

Tony and the crew did a fantastic job on my bike. Met me at the door and got started immediately. The entire staff is pleasant and always have new info to pass along. 

Business response:

Feedback from customers like you is how we continually improve our customer service experience. So we just wanted to take a moment to thank you, Scott for letting us know how the team did. You are appreciated! Thanks, Indian Motorcycle of Lexington 

Frequently asked questions about Indian Motorcycle of Lexington

How is Indian Motorcycle of Lexington rated?

Indian Motorcycle of Lexington has a 4.7 star rating with 730 reviews. 

When is Indian Motorcycle of Lexington open?

Indian Motorcycle of Lexington is permanently closed.