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1973 Bryant Rd, Lexington, KY, 40509, United States
Get directionsWhen I brought my bike in for service (oil change, removal of crash bars) all components worked concerning lights, hazards and turn signals. When I picked it up the following week the turn signals no longer worked. I was explained it was just a coincidence that the switch had gone bad, which is possible. Just not a great feeling picking up bike after paying $400 for oil change and removal of crash bars and then being informed that it would cost $700 for the switch. ( no labor included part only)
Business response:
Creating an outstanding experience for our customers is very important to us. We would love to discuss this issue with you further, please feel free to give us a call at (859) 303-6229
Service was great as always, a new rear tire started out at $374.99, after I questioned that price Anthony discounted $50.00, I can buy the tire elsewhere for $223.00 - $240.00 , I wasn’t expecting price to be that high.
Business response:
We are so happy to hear our team took great care of you, Jeffery! Thank you for taking the time to rate us! Thanks! Indian Motorcycle of Lexington
No problems,, first bike service,, did not take very long. Staff was polite and welcoming. The actual cost was less than my quoted price!!! That doesn’t happen very often!
Business response:
Hi, Clayton. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Indian Motorcycle of Lexington
👍👍👍👍👍👍
Business response:
Hi, Robert. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, Indian Motorcycle of Lexington
Just bought my first new motorcycle from Indian Motorcycles Lexington. My salesman Steve was a straight up guy and very personable. We actually met at Jake's Cigar where we had a great talk totally separate from my purchase, but which made purchasing from him much more a sure thing. George the sales manager made the deal work for us all very fairly and followed up with me afterwards in getting me the agreed upon parts quickly and as promised. Jasen in parts went out of his way to order what I needed, was very informative an... read more
Business response:
Feedback from customers like you is how we continually improve our customer service experience. So we just wanted to take a moment to thank you, More for letting us know how the team did. You are appreciated! Thanks, Indian Motorcycle of Lexington
Expert staff , from sales to service and parts department, great crew to deal with, I will highly recommend them 👍
Business response:
We are so happy to hear our team took great care of you, Jeffery! Thank you for taking the time to rate us! Thanks! Indian Motorcycle of Lexington
I have been here twice. Here are my thoughts….. I couldn’t have asked for a better group of people to deal with. Everyone was so helpful with my purchase. The store is very nice and very clean. They sure do make you feel welcomed. Thanks Stephen and crew for making this the best experience I’ve had. I will be back. 5/10/2025 Update! I came back! I bought an Indian Chief Black horse. Steve, George, Jason, Anthony. Not sure on the name who helped me load the bike in my trailer. The whole team impressed me yet again. Again ... read more
Business response:
Hi, Thomas. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Indian Motorcycle of Lexington
Ryan did a great job from my first contact. The entire staff was extremely knowledgeable on the Challenger. In fact most owned a Challenger. Tony discussed the maintenance for the bike. The shop is well organized. If you are looking for a shop that does not use high pressure sales tactics, Indian of Lexington is your place.
Business response:
Hi, Scott. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, Indian Motorcycle of Lexington
Excellent buying experience. Started the process with Ryan via texting and talk. Ryan took care of everything. All I had to do was come in and sign the paperwork. Excellent service from everyone involved.
Business response:
William, we appreciate you taking the time to leave a review. Feedback from our customers is so very important. Please let us know how we can be of service in the future. Thanks, Indian Motorcycle of Lexington
Indian Motorcycle of Lexington has a 4.7 star rating with 730 reviews.
Indian Motorcycle of Lexington is permanently closed.