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INFINITI of Peoria
- Car Dealers
- Peoria, AZ
About this business
Location details
9167 W. Bell Road, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Their customer service sucks. Read yelp reviews they suck!!! Go somewhere else
Business response:
Your feedback is important to us, and we are sorry to learn about your disappointment. Your concerns help us identify areas where we can work to improve our approach to serving our customers better. We would appreciate the opportunity to discuss your experience further. Please contact our General Sales Manager, Jon Parske, at JParske@vtaig.com so we can work toward a resolution.
Horrible service. No pride in their dealership. I will not go back there again.
Business response:
We are disappointed to hear that you feel this way about your experience with us. Your feedback is invaluable to us as we work to improve our service standards. We understand how frustrating it can be when expectations are not met, and we take your concerns seriously. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Emilio Tapia, our Service Manager, at 623-523-6281 so we can address these issues directly.
They don't answer your questions and all they want to do is charge you for the most ridiculous things. Very pricey.
Business response:
Your concerns are noted and we understand your frustration. Your feedback is valuable to us as we continuously work to improve our service approach. We want to ensure every customer feels heard and receives clear explanations about any recommended services. Please reach out to Emilio Tapia, our Service Manager, at 623-523-6281 so we can discuss your experience and work toward a resolution.
Terrible service. Ted is a compete bad rep for dealership.
Business response:
Your feedback is invaluable to us and we are sorry to hear that you were disappointed with your experience. We take concerns about our team members seriously and want to ensure every customer receives the quality experience they deserve. Please reach out to Emilio Tapia, our Service Manager, at 623-523-6281 so we can discuss your experience further and work toward a resolution.
Horrible dealer..refuse to let customers inspect their German cars at benz. Big flag..run!!
Business response:
We are concerned to hear about your experience and understand your frustration. We recognize how important it is for customers to feel confident and comfortable when considering a vehicle purchase. We take your feedback seriously and would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact our General Sales Manager, Jon Parske, at JParske@vtaig.com so we can address your concerns directly.
My car continues to have annoying noise that sounds like a tornado warning. I've had checked on my last 2 visits and was told it would cost $100s just to diagnose. I have done all service here
Business response:
We understand how concerning it must be to have that ongoing noise in your vehicle and we appreciate the time you've taken to return for service with us. Our goal is always to provide clear solutions, and we'd like the chance to take another look at this issue. Please reach out directly to our Service Manager, Emilio Tapia, at 623-523-6281.
Frequently asked questions about INFINITI of Peoria
How is INFINITI of Peoria rated?
INFINITI of Peoria has a 4.5 star rating with 2,898 reviews.
When is INFINITI of Peoria open?
INFINITI of Peoria is open now. It will close at 8:00 p.m.