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INFINITI of Peoria

4.5

About this business

Location details

9167 W. Bell Road, Peoria, AZ, 85382, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.52,769 reviews
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2015 LEXUS RC 350 Owner's profile image
2015 LEXUS RC 350 Owner 
3 years ago

A WARNING to anyone looking to purchase a vehicle with them. Please inspect vehicle thoroughly and make sure all lighting works. I recently bought a car with a broken headlight, filthy cabin air filter. Dirty engine air filter, and the vehicle seemed to have had an accident even though the carfax came up clean. The dealership denied me and financial help to address issues 

Business response:

Hello, we are so disappointed to learn of this situation. We would like the chance to try to make this better. Please contact our Service Manager, Shanna Sanmarco, at 623-815-3800. 

2018 INFINITI Q50 LUXE/SPORT Owner's profile image
2018 INFINITI Q50 LUXE/SPORT Owner 
3 years ago

this is my 4 infiniti and 5 Nissan car. I won't buy another one. 2 things that are used daily dont work well at all. the A/C for remote start can only be set to 75 degrees and in this car 75 feels like it's blowing the hot air from outside. this was not the case with my prior Infiniti's. apple play won't connect regularly either. it sucks because as a driver those 2 things are used a lot. I am an expert at deleting my profile and adding a new after I get to my destination. need more characters. 

Business response:

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact our Sales Manager, Jonathan Bryant, at 623-815-3800 to discuss your situation further. 

Ganash1 P.'s profile image
Ganash1 P. 
3 years ago

Nothing was noted, what does maintenance completed mean? Oil and Filter or transmission or Rear axle or Brakes, Nothing is defined. 

Business response:

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We would like to speak with you to get some additional information so that we may properly address your situation. Please contact our Service Manager, Shanna Sanmarco, at 623-815-3800. 

2010 INFINITI QX56 Owner's profile image
2010 INFINITI QX56 Owner 
7 years ago

Dishonest about work that needs to be done on truck 

2009 INFINITI QX56 Owner's profile image
2009 INFINITI QX56 Owner 
7 years ago

Terrible customer service 

Frequently asked questions about INFINITI of Peoria

How is INFINITI of Peoria rated?

INFINITI of Peoria has a 4.5 star rating with 2,769 reviews. 

When is INFINITI of Peoria open?

INFINITI of Peoria is open now. It will close at 7:00 p.m.