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INFINITI on Camelback
- Car Dealers
- Phoenix, AZ
About this business
Location details
1250 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Rich is honest, customer focused & goes above & beyond I am on my 4th lease from Infiniti On Camelback & cannot imagine going anywhere else. They do everything possible to meet everyone’s needs. If it’s not feasible due to various factors(top example in general is price), & regardless they still treat everyone with the upmost respect. They try & present solutions & suggestions to meet everyone’s needs while being completely honest. Price/Paymens are the #1 reason people get frustrated but that is everywhere. I get it as we a... read more
Business response:
At INFINITI on Camelback, our reputation is one of our top priorities. Your positive review is what we are always striving for!
Awesome people!! Jacob and Luis were great!! Very pleasant and didn’t try to sell us something we didn’t want. Dealing with dealerships is always the last thing that many people want to do, but this dealership made it very easy!! Got a great deal on a 19 QX 60 and a week later we are asking about a QX50 for my daughter!! Thanks so much!!!
Business response:
Thank you for your positive feedback!
New car lease Edward was patient and accommodating with my hectic schedule. He and the dealership team took the time to help find the vehicle that suited my needs.
Business response:
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
Worst car buying experience ever. Would not recommend. Be aware if you are buying a vehicle from this place, they tag on additional fees for stuff that you don't get a say in. Dont believe their prices online and dont believe the salesman. It seems like their process of orienting new employees on their product and services is very poorly done. Our guy gave us all the wrong information. **Update Edit** After my review was posted, I was given a number to contact Luis Becerra. His service recovery skills were exceptional. Altho... read more
Business response:
Customer service and transparency are very important to us. We would like the chance to speak with you further about your time with us. Please reach out to Luis Becerra, our General Manager, at 602-776-9802 at your earliest convenience.
Great Experience with Edward Johnson Edward was professional, knowledgeable, and kind. He listened and worked with me to get the best deal for what I wanted. When we went on the test drive, he continued to provide me with information about the car in a low key way. He was great !!
Business response:
From all of us at INFINITI on Camelback, we say thank you!
Good Review Thank Regina for making our experience a good one when purchasing our new Q70! We are so happy to be part of the Infiniti Family.
Business response:
We appreciate you taking the time to leave us a positive review!
Very Helpful and Good Buying Experience Edward Johnson was very helpful in helping me select a vehicle that I wanted. He was very knowledgeable with the different vehicle types and features. I am happy with my selection. Lon Williams was very very helpful showing the different features in my car. I know more now than I did 30 minutes ago. Thanks.
Business response:
Thank you for your positive feedback!
Great experience! My husband Michael and I have had nothing but an amazing and honest experience with Infinilty on Camelback. Michael has enjoyed working with Shelby in the service department for his last 2 vehicles. We contacted Luis because it was time to trade in our existing cars. He introduced us to Jacob. After hearing what we were looking for and test driving, we purchased 2 vehicles from him that same day! He was pleasant, informative and I am recommending people to use him when a new or used car is needed. To make i... read more
Business response:
At INFINITI on Camelback, our reputation is one of our top priorities. Your positive review is what we are always striving for!
So personal.. Such an easy car experience! We had a price we wanted to spend, and did the negotiating over the phone. There was no pressure, and we were finished within two hours. The best part was that Lon came to our house a few weeks after the purchase and helped educate us on all the features. We love put new QX60 and the excellent service. Thank you!
Business response:
We appreciate you taking the time to leave us a positive review!
Frequently asked questions about INFINITI on Camelback
How is INFINITI on Camelback rated?
INFINITI on Camelback has a 4.4 star rating with 3,234 reviews.
When is INFINITI on Camelback open?
INFINITI on Camelback is open now. It will close at 8:00 p.m.