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INFINITI on Camelback
- Car Dealers
- Phoenix, AZ
About this business
Location details
1250 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worst car buying experience ever. Would not recommend. Be aware if you are buying a vehicle from this place, they tag on additional fees for stuff that you don't get a say in. Dont believe their prices online and dont believe the salesman. It seems like their process of orienting new employees on their product and services is very poorly done. Our guy gave us all the wrong information. **Update Edit** After my review was posted, I was given a number to contact Luis Becerra. His service recovery skills were exceptional. Altho... read more
Business response:
Customer service and transparency are very important to us. We would like the chance to speak with you further about your time with us. Please reach out to Luis Becerra, our General Manager, at 602-776-9802 at your earliest convenience.
Great Experience with Edward Johnson Edward was professional, knowledgeable, and kind. He listened and worked with me to get the best deal for what I wanted. When we went on the test drive, he continued to provide me with information about the car in a low key way. He was great !!
Business response:
From all of us at INFINITI on Camelback, we say thank you!
Good Review Thank Regina for making our experience a good one when purchasing our new Q70! We are so happy to be part of the Infiniti Family.
Business response:
We appreciate you taking the time to leave us a positive review!
Very Helpful and Good Buying Experience Edward Johnson was very helpful in helping me select a vehicle that I wanted. He was very knowledgeable with the different vehicle types and features. I am happy with my selection. Lon Williams was very very helpful showing the different features in my car. I know more now than I did 30 minutes ago. Thanks.
Business response:
Thank you for your positive feedback!
Great experience! My husband Michael and I have had nothing but an amazing and honest experience with Infinilty on Camelback. Michael has enjoyed working with Shelby in the service department for his last 2 vehicles. We contacted Luis because it was time to trade in our existing cars. He introduced us to Jacob. After hearing what we were looking for and test driving, we purchased 2 vehicles from him that same day! He was pleasant, informative and I am recommending people to use him when a new or used car is needed. To make i... read more
Business response:
At INFINITI on Camelback, our reputation is one of our top priorities. Your positive review is what we are always striving for!
So personal.. Such an easy car experience! We had a price we wanted to spend, and did the negotiating over the phone. There was no pressure, and we were finished within two hours. The best part was that Lon came to our house a few weeks after the purchase and helped educate us on all the features. We love put new QX60 and the excellent service. Thank you!
Business response:
We appreciate you taking the time to leave us a positive review!
Great service and quick solution I had couple of ussues when I bought a used car from infiniti on Camelback. They we quickly addressed by Lon Williams and he was kind enough to drop by my place and explain in detail features of my car. Good job!
Business response:
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
QZ50 Purchase !!!!! The two people that my brother and I dealt with in reference to this purchase were amazing. Felt no pressure, made my whole experience of getting a new vehicle a pleasure. We would recommend this dealership and these two men to any one out there looking for a hassle free car purchase. Thank you Luis & Lon
Business response:
At INFINITI on Camelback, our reputation is one of our top priorities. Your positive review is what we are always striving for!
Knowledgeable, Professional, patient class act Excellent customer service, knowledgeable, Patient. Lon was a class act. I'm thrilled with all the new knowledge of my cars capacity. Overall great experience!
Frequently asked questions about INFINITI on Camelback
How is INFINITI on Camelback rated?
INFINITI on Camelback has a 4.4 star rating with 3,391 reviews.
When is INFINITI on Camelback open?
INFINITI on Camelback is closed now. It will open at 7:00 a.m.