INFINITI on Camelback

Mylifeisgr8 

on DealerRater

11 years ago

Best car buying experience by far I purchased my new Infiniti Q50 and had an fantastic experience. I wasnt aware of all the amazing technology that my vehicle was capable of. Shannon was very knowledgeable and I must say, I was wowed! The sales managers made the purchase process very easy. I dont like all the back and forth so their transparency was refreshing. From the start Shannon stayed in contact with me and listened to my needs. She even set me up with. Lon who has veen very helpful in teaching me how to use my new Q. ... read more

Marshall47 

on DealerRater

11 years ago

Simply the best I have bought many cars but this experience really takes the cake. Not only was it the easiest negotiation process but everyone who I dealt with were both professional and extremely accommodating. My salesperson was informative and helped me find the best car to fit my needs. I was not sure I would find a car that I liked better than my previous car but all the help explaining the features of the Q50 has me comfortable using features I never took advantage of in my last Infiniti. 

DHopper556 

on DealerRater

11 years ago

Very Nice, Professional, Car Knowledge Ritisha presented the Q50 to me very professionally. I did not know that there was so much technology put into these cars. I also had a great experience. She was also very nice and service was very fast. 

tridave 

on DealerRater

11 years ago

Interim service at last minute I called Shelby when I was 30 seconds from the dealership with no appointment. He always remembers me and I have bought quite a few cars from Infiniti. He was ready for me as I drove up and got me in and out very quickly, as all I needed was an oil change and filter. I make sure Shelby is at the dealership before I drive in. He is the best. 

Jasmine Schmitt 

on DealerRater

11 years ago

Excellent technical support and attention to detail Recently having bought a new vehicle from the Phoenix dealership we were offered an appointment with the dealerships technology guru. I was at first skeptical of how useful the technical support tutorial would be, but after spending a short amount of time with Lon Williams, it became very clear that this tutorial was immensely helpful. Lon was clear, concise, and very knowledgeable about the technology associated with Infinitis vehicles. He provided explanations as well as ... read more

stucklikeglueaz 

on DealerRater

11 years ago

Superior Customer Service!! Lon Williams provided us with PHENOMENAL customer service! He was very knowledgeable, pleasant and patient! He took the time to make sure we understood what he was explaining as well as answering every question we had. Lon also followed up to make sure every concern we had was resolved. Best service experience we have ever had! Thank you!! 

S Speranza 

on DealerRater

11 years ago

Good Experience Lon did an excellent job to help me understand the technology on my new Q50. I am very old school so his help was greatly appreciated. The technology is mind blowing on these new cars!!! 

Denisse Duron 

on DealerRater

11 years ago

Great Service! Great service from Shelby. Very attentative, pleasant. Service advisor very accomodating. Kept me informed of the status of my vehicle. Contacted me as soon as vehicle was ready for pick up. 

omphroyd 

on DealerRater

11 years ago

Make You Feel Like A VIP I very much dislike the car buying experience. This was certainly as comfortable as a car buying experience can be. Excellent service while trying to decide if my choice was right for me. I must have spent over an hour test driving in 2 separate visits. Excellent after sale service. My Customer Loyalty Manager made a house call (what!?) to help explain all the car's features in detail. I've had 2 Sales Reps contact me to make sure I'm happy with my purchase and to ask if I need anything. The only thi... read more