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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,277 reviews
Allison H.'s profile image
Allison H. 
on Birdeye

11 months ago

Eric was wonderful!!!! He was a text or phone call away, and provided an added knowledge of previous car dealership experience. 

Business response:

Thank you for your positive review, Allison! We're thrilled to hear that Eric provided excellent service and utilized his previous car dealership experience to assist you.  

Tracy S.'s profile image
Tracy S. 
on Birdeye

11 months ago

Amber was friendly and knowledgeable and responded quickly to any questions I had. She truly made the process so easy and fast. Thank you Amber for your help. It was much appreciated! 

Business response:

Thank you for taking the time to leave us a positive review, Tracy! We're delighted to hear that Amber provided you with excellent service and made the process easy and fast for you. We appreciate your kind words and will be sure to pass them along to Amber.  

Kaylene V.'s profile image
Kaylene V. 
on Birdeye

11 months ago

I got excellent help from Mercedes. She went up and beyond helping me I want to thank her again. She was the best!! 

Business response:

Thank you for your positive review, Kaylene! We're thrilled to hear that Mercedes provided you with excellent assistance and went above and beyond to help you. We'll make sure to pass along your kind words to her.  

Craig A.'s profile image
Craig A. 
on Birdeye

11 months ago

Refinance my new vehicle with a 2.34% less than the dealer. Todd made it as simple as possible for me. I'm not that computer savvy on my phone. In a weeks time with his patience with me, he got the job done. 

Business response:

Thank you for your positive feedback, Craig! We're glad to hear that Todd was able to assist you with refinancing your vehicle and make the process simple for you. We appreciate your patience and are always here to help.  

Danette B.'s profile image
Danette B. 
on Birdeye

11 months ago

Mercedes did an amazing job working through the challenges I was having getting signed up for electronic statements. Answered all my questions and confirmed the changes made were accurate. 

Business response:

Thank you for taking the time to share your positive experience with us, Danette! We're glad that Mercedes provided exceptional assistance in resolving your challenges with electronic statements. If you have any further questions or need assistance, please don't hesitate to reach out to us. 

Calvin T.'s profile image
Calvin T. 
on Birdeye

11 months ago

Tiffany Parcell did a great Job, in getting me approve for my Loan 

Business response:

Thank you for your positive feedback, Calvin! We're thrilled to hear that Tiffany provided excellent service and helped you get approved for your loan. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. 

Miguel Flores J.'s profile image
Miguel Flores J. 
on Birdeye

11 months ago

You did great job great customer service thank you for your help 

Business response:

Thank you for your kind words, Miguel! We're glad to hear that you had a great experience with our member service. If you have any further questions or need assistance, please don't hesitate to reach out to us. 

Angela J.'s profile image
Angela J. 
on Birdeye

11 months ago

Awesome! Very kind, polite. Great personality! Solved my issue without missing a beat!! 

Business response:

Thank you for your kind words, Angela! We're thrilled to hear that our team provided you with excellent service and resolved your issue seamlessly. We appreciate your feedback and look forward to serving you in the future. 

Marilyn P.'s profile image
Marilyn P. 
on Birdeye

11 months ago

You did great and was very informative 

Business response:

Thank you, Marilyn! We appreciate your positive feedback and are glad to hear that we provided you with great service and information.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,277 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.