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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,807 reviews
Doris P.'s profile image
Doris P. 
a year ago

Matt was knowledgeable and took GREAT care of me 😊 

Business response:

Thank you for your positive feedback, Doris! We're glad to hear that Matt provided you with excellent service.  

Adam G.'s profile image
Adam G. 
a year ago

Amber done an amazing job on everything and was very helpful on what to do. 

Business response:

Thank you for your positive review, Adam! We're glad to hear that Amber provided excellent service and guidance.  

Felicia M.'s profile image
Felicia M. 
a year ago

The experience was great I responded to a letter I received in the mail; Tiffany was the representative I spoke with and she was amazing. She worked quickly to get my application processed and approved she was able to give me the interest rate quoted in the letter and made sure she addressed all my concerns even giving me information I would have otherwise not received. Hats off. 

Business response:

Thank you for your positive review, Felicia! We're glad to hear that you had a great experience with Tiffany. We pride ourselves on providing excellent service and addressing all our members' concerns. If you have any more questions or need further assistance, please don't hesitate to reach out to us. 

Marcelo P.'s profile image
Marcelo P. 
a year ago

Communication was excellent. Carrie kept me informed during every step. 

Business response:

Thank you for your positive feedback, Marcelo! We're glad to hear that Carrie provided excellent communication and kept you informed throughout the process.  

Stephanie V.'s profile image
Stephanie V. 
a year ago

Todd helped me get a refi quickly on my auto loan. 12.1 down to 6.9. He was honest, and had great communication skills. Thank you Todd. 

Business response:

Thank you for taking the time to leave us a positive review, Stephanie! We're glad to hear that Todd provided you with excellent service and helped you with your auto loan refinance. We appreciate your kind words about his honesty and communication skills. 

Myra N.'s profile image
Myra N. 
a year ago

I had the opportunity to work directly with Tyler Troyer. He was so professional and quick to get me the loan I was looking for. Tyler responded to all questions and calls in a timely manner. If I need to finance a car or anything else I’ll be calling Tyler! 

Business response:

Thank you for your positive review, Myra! We're thrilled to hear that Tyler provided you with excellent service and helped you secure the loan you needed. We appreciate you and look forward to assisting you with any future financing needs. 

Micky B.'s profile image
Micky B. 
a year ago

Absolutely the easiest process great company 

Business response:

Thank you for your kind words, Micky! We're thrilled to hear that you found our process easy and that you had a great experience with us. We appreciate your feedback and look forward to serving you again in the future. 

Linda V.'s profile image
Linda V. 
a year ago

Very helpful and helpful information. Great courtesy and phone manners. Problem solved. 

Business response:

Thank you for your positive feedback, Linda! We're glad to hear that our team was helpful and provided you with the information you needed. We strive to deliver an excellent experience and we're happy to have solved your problem.  

Thomas E.'s profile image
Thomas E. 
a year ago

Tiffany Parcell was very helpful bye talking to me about the loan 

Business response:

Thank you for your positive review, Thomas! We're glad to hear that Tiffany provided you with helpful assistance regarding your loan.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,807 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.