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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,277 reviews
Christopher M.'s profile image
Christopher M. 
on Birdeye

11 months ago

INOVA and I have a long relationship, they were my first adult banking account and loan provider over 25 years ago. Life has gone in so many directions since with more “forks in the road” than I can count since becoming a member. But the one constant has always been the exceptional level of service provided by INOVA and its staff. This was exemplified again today by a call I had with CaLyn over some account questions brought on by a letter I received.There is a real difference between being a “bank customer” and an “INOVA Me... read more

Business response:

Thank you for your positive review, Christopher! We are thrilled to hear about your long-standing relationship with INOVA and the exceptional service you have received from our staff, especially CaLyn. We strive to make our members feel like family, and it's wonderful to know that we have succeeded in doing so.  

Renert A.'s profile image
Renert A. 
on Birdeye

11 months ago

The person who was very friendly and helpful 

Business response:

Thank you for your positive review, Renert! We're glad to hear that our staff was friendly and helpful.  

Gary P.'s profile image
Gary P. 
on Birdeye

11 months ago

Tiffany was great, I'm 75 years old and not too hip on this stuff she was very helpful and walked me through it was a lot of patience couldn't ask for anybody better 

Business response:

Thank you for your kind words, Gary! We're glad to hear that Tiffany provided you with excellent assistance and made your experience with us a positive one. We appreciate your feedback and look forward to serving you again in the future. 

Willie B.'s profile image
Willie B. 
on Birdeye

11 months ago

It was a great experience talking with Tiffany, she was very helpful,and made everything clear for me to understand 

Business response:

Thank you for your positive review, Willie! We're glad to hear that Tiffany provided you with excellent service and made everything clear for you.  

Francina S.'s profile image
Francina S. 
on Birdeye

a year ago

Brandy was great she made me feel comfortable even if I wasn't approved I would not have been upset I am Happy to be apart of the INNOVIA FAMILY AND CUSTOMERS 

Business response:

Thank you for your kind words, Francina! We're thrilled to have you as part of the INOVA family and we're glad that Brandy made your experience so great. We appreciate your support and look forward to serving you in the future. 

Holly N.'s profile image
Holly N. 
on Birdeye

a year ago

Jay was very helpful. He was able to help me on many things all in 1 visit and in less then a hour. 

Business response:

Thank you for your positive review, Holly! We're glad to hear that Jay provided you with excellent service and was able to assist you efficiently. We appreciate your feedback and look forward to serving you again in the future. 

Cody S.'s profile image
Cody S. 
on Birdeye

a year ago

Brandy was really helpful and very quick. She gave me detailed instructions that made the process quick and simple 

Business response:

Thank you, Cody, for your positive review. We're glad to hear that Brandy provided you with excellent service and made the process quick and simple with detailed instructions. We appreciate your feedback and look forward to serving you again in the future. 

Chiquitta L.'s profile image
Chiquitta L. 
on Birdeye

a year ago

Tiffany was very kind an understanding. Everything about her was great, she was very nice. I really appreciated everything she did. Thanks Nova. 

Business response:

Thank you for your kind words, Chiquitta! We're thrilled to hear that Tiffany provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. 

Tyler M.'s profile image
Tyler M. 
on Birdeye

a year ago

Great job on communicating, explaining all details, 

Business response:

Thank you for your positive feedback, Tyler! We appreciate your kind words and are glad to hear that our communication and explanation of details met your expectations.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,277 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.