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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,806 reviews
Brandon W.'s profile image
Brandon W. 
a year ago

Very friendly staff. They were also quick and efficient. Excellent problem solving skills. 

Business response:

Thank you for your positive feedback, Brandon! We're glad to hear that our staff was friendly, quick, and efficient in assisting you.  

Stacy P.'s profile image
Stacy P. 
a year ago

Mr. Todd Robert’s, Loan Advisor, through INOVA fcu seemed very friendly, a real down to earth individual, when I have spoken to him on the telephone, & also on our first zoom conversation about 2-3 wks ago. He was very thoughtful & caring to help my needs, in getting my truck refinanced through my credit union, with no problems. He was very thorough, & helped me understand every aspect of my loan. I would like to put in a very good word for him, that I believe he deserves a promotion, if that’s even possible. There should be... read more

Business response:

Thank you for your kind words, Stacy! We're thrilled to hear that Todd provided exceptional service and went above and beyond to help you with your truck refinancing.  

Maria Figueroa G.'s profile image
Maria Figueroa G. 
a year ago

Hi my name is maria I had the pleasure of being helped by Tiffany parcell. She was the best made it very easy for me to understand step by step the process and my options. I was very happy with my approval an satisfied with her kindness and help. Thank u Tiffany for making it easy for me and my family. 

Business response:

Thank you, Maria, for your kind words about Tiffany Parcell and our credit union. We are thrilled to hear that she made the process easy for you and provided excellent service. We appreciate your feedback and look forward to serving you and your family in the future. 

Elizabeth Erin D.'s profile image
Elizabeth Erin D. 
a year ago

Joan was great to work with very patient and helpful 

Business response:

Thank you for your positive feedback, Elizabeth! We're thrilled to hear that Joan provided you with excellent service. We look forward to serving you again in the future. 

Bryan D.'s profile image
Bryan D. 
a year ago

Smooth process with good rates. Todd Robertson made it easy. 

Business response:

Thank you, Bryan, for your positive feedback! We're delighted to hear that you had a smooth experience with us and found our rates to be good. We'll be sure to pass your compliments along to Todd.  

Kaylin J.'s profile image
Kaylin J. 
a year ago

Brandy treat was awesome she got me help fast and everything went very smooth 

Business response:

Thank you for your positive feedback, Kaylin! We're thrilled to hear that Brandy provided you with excellent service and made your experience with us smooth and efficient. 

Noe Manuel A.'s profile image
Noe Manuel A. 
a year ago

Experience was friendly and service was fast! Was in an out with no issues at all. 

Business response:

Thank you for your positive feedback, Noe Manuel! We're glad to hear that you had a friendly and efficient experience with us and look forward to seeing you again.  

Amber S.'s profile image
Amber S. 
a year ago

The assistance I received from Jen was smooth, painless & extremely fast, the entire process was made easy and took just a few days, not to mention she was so friendly & took the time to answer every single one of my questions even if they seemed silly or unimportant , I was treated with respectful kindness & I will be doing business with this company for a very long time. I very much recommend Inova Federal Credit Union for any refinancing or banking needs. 

Business response:

Thank you for your kind words, Amber! We're thrilled to hear that Jen provided you with a smooth and fast experience, and that she took the time to answer all of your questions. We appreciate your recommendation and look forward to serving you for years to come.  

Erwin C.'s profile image
Erwin C. 
a year ago

Brandy has been very helpful throughout the whole process ⭐️⭐️⭐️⭐️⭐️ 

Business response:

Thank you for your positive review, Erwin! We're glad to hear that Brandy provided helpful assistance throughout your experience with us.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,806 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.