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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,277 reviews
Mercedes M.'s profile image
Mercedes M. 
on Birdeye

11 months ago

She went above and beyond to help me with my online banking issue. I am very thankfull 

Business response:

Thank you for your positive feedback! We're glad to hear that our team member was able to assist you with your online banking issue.  

Daniel David B.'s profile image
Daniel David B. 
on Birdeye

11 months ago

I’m very pleased with the support and quality of the person who helped me at Inova Federal Credit Union. I would tell anyone interested to look at Inova for their banking needs 

Business response:

Thank you for your positive feedback, Daniel! We're glad to hear that you had a great experience with our support team at INOVA. We appreciate your recommendation and look forward to serving you for all your banking needs. 

Corey B.'s profile image
Corey B. 
on Birdeye

11 months ago

Fantastic job and very professional! Made my experience great! 

Business response:

Thank you for your kind words, Corey! We're thrilled to hear that you had a fantastic and professional experience with us. We appreciate your feedback and look forward to serving you again in the future. 

Robert P.'s profile image
Robert P. 
on Birdeye

11 months ago

Your employee, Samantha Miller, was most professional and proficient in helping me set up an account and purchase a CD. Her friendly and cheerful manner and prompt assistance left me with a very positive feeling about your institution. I hope that all of your employees are that competent and welcoming. 

Business response:

Thank you for your positive feedback Robert! We're thrilled to hear that Samantha provided you with excellent service and made your experience with INOVA a positive one. Rest assured, we strive to ensure that all our employees are competent and welcoming. If you have any further questions or need assistance, please don't hesitate to reach out to us. 

Deann Kimberly D.'s profile image
Deann Kimberly D. 
on Birdeye

11 months ago

Always friendly and excellant service! 

Business response:

Thank you for your kind words Deann! We're thrilled to hear that you always receive friendly and excellent service at INOVA. We appreciate your feedback and look forward to serving you in the future. 

Max H.'s profile image
Max H. 
on Birdeye

11 months ago

Tiffany Parcell was great! She provide a very detailed explanation of the process for applying for a auto loan. She is a great communicator keeping me informed throughout the process. She is very personable and I felt like I was dealing with my local bank.... 

Business response:

Thank you for your positive review, Max! We're glad to hear that Tiffany provided you with a detailed explanation and excellent communication during your auto loan application process. We strive to provide a personalized and local banking experience for all our members. If you have any further questions or need assistance, please don't hesitate to reach out to us. 

Beverly W.'s profile image
Beverly W. 
on Birdeye

11 months ago

After calling 4 times, Abby helped me and she was great!! 

Business response:

Thank you for your positive feedback, Beverly! We're glad Abby was able to assist you and provide great service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. 

Marilyn N.'s profile image
Marilyn N. 
on Birdeye

11 months ago

Absolutely wonderful better understanding of my banking done 

Business response:

Thank you for your positive feedback, Marilyn! We're thrilled to hear that you had a wonderful experience with us and that we were able to provide you with a better understanding of your banking needs. 

Antony A.'s profile image
Antony A. 
on Birdeye

11 months ago

Patrick helped me and it was an easy process. He did all he could to help me out and make sure I understood everything and help me out. He was very helpful. 

Business response:

Thank you for your positive review, Antony! We're glad to hear that Patrick provided you with excellent assistance and made the process easy for you. We appreciate your feedback and look forward to serving you again in the future.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,277 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.