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INOVA Federal Credit Union

4.8

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.84,577 reviews
STARR R.'s profile image
STARR R. 
2 years ago

Had an awesome experience with this company...got a letter in the mail saying they would refinance me at a cheaper interest rate than my current one... I called and dealt with "Jason Billet" he was very pleasant and informative... He would text with every update, always showed professionalism and excellent customer service even when it took me a while to respond 😔 They/He did exactly as the later had stated‼️ I'm very pleased and now paying $58 less a month plus a lower interest rate than I was....So I would like to say th... read more

ORPHA H.'s profile image
ORPHA H. 
2 years ago

I received an offer to re-finance my vehicle from Inova. The next day after filling out their online application I received a phone call and a text message from Jason. Jason helped me throughout the entire process in a friendly and professional manner and was able to answer all my questions. It was a no hassle, quick and easy process from start to finish. I would gladly recommend Inova. Thank you Jason! 

ERIC E.'s profile image
ERIC E. 
2 years ago

I wanted to buy out my current lease and Inova gave me the best deal by far to do so. I appreciate the easy process and hard work Mr. Todd Roberts did for me. Thank you 

Bonnie R.'s profile image
Bonnie R. 
2 years ago

She treats customers as a good friend not just a person who is just a customer.. good experience.. 

Charles Y.'s profile image
Charles Y. 
2 years ago

Brandy Treat was amazing. Her customer experience was very strong if you need something done Brandy is the one I want to think Brandy for professional customer service plus thank Inova Federal Credit Union for being #1 in the customer service. That shows good leadership in the business. Again thank you 

Thomas T.'s profile image
Thomas T. 
2 years ago

Amazing, helpful, very polite, understanding 

Ronald S.'s profile image
Ronald S. 
2 years ago

Patrick very knowledgeable about the product & very patient dealing w/ me. 

Henry L.'s profile image
Henry L. 
2 years ago

Tiffany did an excellent job helping with the refinance. Took a little longer than expected but certainly understand with manning issues. 

Robert L. Ayers, J.'s profile image
Robert L. Ayers, J. 
2 years ago

Refunded a fee that was incorrectly charged to my checking account 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 4.8 star rating with 4,577 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open at 9:00 a.m.