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INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
358 S Elkhart Ave, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Excellent. Very knowledgeable and professional experience
Business response:
Lon G., Thank you for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience with INOVA. Providing knowledgeable and professional service is something we strive for with every member interaction. We appreciate your feedback and look forward to serving you again.
Very simple process, Jason Billet was very professional, kind, and helpful! The whole process was so quick! Thank you Jason! I will be referring others to him!
Business response:
Miranda, Thank you for taking the time to leave us a fantastic review. We are delighted to hear that you had a simple and quick experience with us, and we appreciate your kind words about Jason Billet. We will make sure to pass along your compliments to him. We truly value your feedback and are grateful for your support.
Brandy did a fantastic job refinancing my truck loan. She made the whole process unbelievably easy and fast. Highly recommended! Thank you Brandy!
Business response:
Franklin, Thank you for taking the time to share your positive experience with us! We're delighted to hear that Brandy provided you with exceptional service and made the refinancing process hassle-free for your truck loan. We appreciate your recommendation and will be sure to pass along your kind words to Brandy.
So professional and friendly. Made the process super easy for me.
Business response:
Hello Tupeekia, Thank you so much for your kind words and positive review of our services! We're delighted to hear that our team provided you with a professional and friendly experience, making the process hassle-free for you. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We appreciate your feedback and look forward to serving you in the future!
It was a pleasure dealing with Leigh Anne. She answered all of my questions, and took care of all that was needed to be done. So nice to deal with professional people.
Business response:
Hi Tania, thank you for taking the time to leave us a review! We really appreciate your kind words and we're thrilled to hear that your experience with Leigh Anne was a pleasure. We strive to provide professional and efficient service to all our members, and it's delightful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out to us. We're always here to help! Thank you again for your review and for choosing INOVA Federal.
Melissa was absolutely wonderful to work with . She did what ever she could to help !
Business response:
Peggy, Thank you for taking the time to leave us a fantastic review! We're delighted to hear that Melissa provided you with exceptional service and went above and beyond to assist you. We appreciate your kind words and will pass on your compliments to Melissa.
Carrie was very helpful and was great to work with. She had great communication and made it a fast and easy process!
Business response:
Kyle, Thank you so much for taking the time to review INOVA and for giving us a stellar rating of 5. We appreciate your kind words about Carrie and are thrilled to hear about your positive experience with her. Our goal at INOVA is to provide excellent member service and make the lending process as smooth and efficient as possible. We're delighted to know that Carrie's communication skills and professionalism made the process fast and easy for you. Thank you once again for the kind review, Kyle. We truly value your feedba... read more
New car! Carrie Fuzey with Inova worked diligently to help us get into a Ram 1500. We agreed she deserves a five star rating. She is a polite professional who knows her job and provided prompt answers to all of our questions. I will definitely recommend Inova to friends and family. Thank you very much! Great experience, again! Below with Tiffany was our first experience with INOVA.
Business response:
Dear Shawn, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Carrie Fuzey provided you with exceptional service and helped you get into your new Ram 1500. We greatly appreciate your recommendation to friends and family, as word-of-mouth referrals mean a lot to us. Thank you again for choosing INOVA. We hope you enjoy your new car!
Very pleasant conversation and professional
Business response:
Tricia, Thank you for taking the time to leave your kind review of your recent conversation with our team at INOVA Federal Credit Union. We appreciate your positive feedback and are thrilled to hear that your experience with us was both pleasant and professional. At INOVA, we strive to provide excellent customer service and ensure that every interaction leaves a positive impression. Feedback like yours serves as motivation for us to continue delivering exceptional experiences to all our valued members, including yourself. ... read more
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 3,807 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.