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INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
358 S Elkhart Ave, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The whole process went very smoothly, had an excellent representative. No issues at all.
Business response:
Hello Mark, Thank you for taking the time to share your positive experience at INOVA. We're glad to hear all went smoothly for you with you recently, and we look forward to continuing to serve you. We appreciate your business!
CaLyn couldn't have been more helpful and friendly to work with.
Business response:
Susan, Thank you so much for taking the time to share your positive experience with CaLyn. We truly appreciate your feedback and are delighted to hear that she was both helpful and friendly during your recent interaction. At INOVA, we always strive to provide the best service to our valued members, and it is feedback like yours that motivates us to keep up the great work. We will be sure to pass along your kind words to CaLyn and acknowledge her excellent customer service. Thank you again for choosing INOVA Federal . We l... read more
Quick and easy! Awesome customer service
Business response:
Hello Enrique, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that your experience with INOVA was quick and easy and that you received awesome member service. We strive to provide exceptional service to all of our customers, so your feedback means a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help!
My experience was excellent thanks to Mr Todd Roberts! He is very friendly, Kind, patient and knowledgeable! I will definitely come to INOVA for future finance needs, having had the pleasure to work with him! Thanks Todd!
Business response:
Hi Pandora! Thank you for taking the time to share your excellent experience with us at INOVA. We're delighted to hear that Todd provided friendly, kind, patient, and knowledgeable service to you. We truly appreciate your kind words and look forward to assisting you with any future finance needs you may have. Thank you for choosing INOVA and for giving us the opportunity to serve you!
Carrie was an absolute pleasure to deal with in purchasing our RV. Great communication and quick replies. A perfect experience! Thank you
Business response:
Dear Todd, Greetings! Thank you for taking the time to leave us a wonderful review. We are thrilled to hear that your experience with Carrie a great one. We value your feedback and appreciate your kind words about Carrie's excellent communication and quick responses throughout this process. It's always our goal to provide exceptional service to our members, and it's fantastic to know that we met your expectations. Thank you once again for choosing INOVA Federal, we appreciate your business!
Brooke is exactly the kind of individual I want to encounter & experience when I personally come in do my banking! She was kind, helpful, and very knowledgeable in answering my questions and concerns. She took time to go above and beyond and truly made a lasting impression with me!
Business response:
Angela, thank you for taking the time to provide us with your feedback and for your business! We appreciate your positive review and are thrilled to hear that Brooke was able to exceed your expectations. We will be sure to pass along your kind words to her. We’ll continue making sure that our member’s financial goals are Always Within Reach!
Amber was so pleasant to talk with and was very knowledgeable. Amber and her team made my refinance so easy and was a very quick process! I would recommend Amber and Inova federal credit union to all my friends and family. Thank you for all of your help! Also I will add I received a great interest rate as well as a manageable monthly payment!!
Business response:
Thank you for sharing your positive experience with us, Christina. We are thrilled to hear that Amber and our team made your refinance process easy and quick. We appreciate you and your business and look forward to continuing serve you!
no waiting, very quick to notarize the document .We were grateful for this service without charge.
Business response:
Cheryl, thank you for taking the time to leave us a review. Your feedback means a lot to us!
Felicita Miles was outstanding in setting up a wire transfer for me today. She is very knowledgeable and precise in explaining what we needed and setting it up. I am so appreciative that she is the individual who helped me today. She is professional and very customer service oriented. Thank you so much Feli. 😊
Business response:
Cherie, thank you for taking the time to share your positive experience with INOVA. We are happy to hear that we provided you with great service. Your feedback means a lot to us!
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 3,807 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.