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Integrity Urgent Care
- Other
- Oklahoma City, OK
About this business
Location details
777 NW 63rd St, 2nd Floor, Oklahoma City, OK, 73116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I went in with an ear infection. They gave me a child’s and infants medication, and then refused to refund or to cooperate and work with some with me. I do not recommend this place if they can give a 65 year-old woman an infant medication. This is the wrong place to go. They don’t know their job.
Wouldn’t return. You do all the paper work/checking in yourself and they don’t do anything for you.
Business response:
Hi Lauren, we're really sorry to hear about your experience and appreciate you sharing this. We understand how important positive interactions are and we'd like to learn more - please reach out to us at reviews@xpwell.com.
Be prepared to be charged 207 dollars per visit without your deductible meet. They charged my insurance and my supplement outrages amounts then lied about it. Good luck getting anyone to answer their phone esp since the billing service is in Massachusetts. I will never go to them again!
Business response:
We take feedback seriously and would like the opportunity to learn more about your concerns. Please contact our team directly at reviews@xpwell.com so we can follow up with you.
worse place available. you have better luck going to the er around here. they have someone sitting at the front desk for show while they make you scan and do your own check in. I recommend other places this place needs to go away
Made an appointment for my daughter, showed up for appointment early. People that came in AFTER us were being called back. Went to the window to inquire and the lady said “we are going by who came to the window first.” We’ve been here over 2 hours in the waiting room watching people who are just coming in being called back.
I had an appointment and finally left 2 hours later without being seen. I have used this office in Altus several times before and it was great. Not sure what has changed but I won’t go back unless I have all day. I looked at reviews and seems the last couple of months this is becoming a pattern.
Business response:
Rebecca, we hear you and would love the opportunity to better understand how your expectations were not met. Out of respect for your privacy, would you mind reaching out to us directly? Please email us at reviews@xpwell.com. We'd appreciate the chance to make this right.
If you like to waste your time & interact with incompetent "providers"- only to then get no results then this is your place! Bonus if you enjoy making an appointment to sit for 3 hours with not a single other car in the parking lot! 🎉
Business response:
Rylie, we hear you and would love the opportunity to better understand how your expectations were not met. Out of respect for your privacy, would you mind reaching out to us directly? Please email us at reviews@xpwell.com. We'd appreciate the chance to make this right.
My experience was nothing short of horrible. Lights were shut off before leaving, my very sick baby wasn’t cared for and the check in process was awful.
My daughter took my 2 year old grandaughter here today for a horrible cough and vomiting. Brittany , said Dr or PA what ever she thinks she is was absolutely unprofessional and quick to make smart ass remarks to my daughter when she let them know after being there for over an hour and seeing other people walking out that had came in way after she had , that she was in a hit of a hurry , (doing this only after she had already received a text letting her know that the strep swab had came back negative as she sit in the patient... read more
Frequently asked questions about Integrity Urgent Care
How is Integrity Urgent Care rated?
Integrity Urgent Care has a 2.7 star rating with 1,856 reviews.
When is Integrity Urgent Care open?
Integrity Urgent Care is closed now. It will open tomorrow at 9:00 a.m.